probably. I doubt they did that when reinstalling the client. crazy silly workaround - point them to the other site - CAC - and have them launch from there then all works fine from either site, until they reboot. Can you think of any reason why I couldn't/shouldn't change the auth method for the default site from "pass-through" to "passthrough with smart card? On 5/30/08, Greg Reese <gareese@xxxxxxxxx> wrote: > > were these clients upgraded fro previous versions? Maybe uninstall, delete > all ica remnants in registry, file system etc, then reinstall fresh. > > On Thu, May 29, 2008 at 8:52 PM, Steve Snyder <kwajalein@xxxxxxxxx> wrote: > >> We use WI with CAC (smartcard) authentication. I upgraded the WI server >> from 4 to 4.5 and most people work fine but a few get prompted for their >> username and password instead of their CAC PIN. They sit on another PC and >> it works fine. The clients are all 10.x, we've tried reloading the ica >> client and giving the user a fresh profile on their workstation but it >> doesn't help. Reimaging the PC fixes it but that's a bit drastic not too >> mention time consuming. >> >> Anyone have any ideas to try? >> > >