were these clients upgraded fro previous versions? Maybe uninstall, delete all ica remnants in registry, file system etc, then reinstall fresh. On Thu, May 29, 2008 at 8:52 PM, Steve Snyder <kwajalein@xxxxxxxxx> wrote: > We use WI with CAC (smartcard) authentication. I upgraded the WI server > from 4 to 4.5 and most people work fine but a few get prompted for their > username and password instead of their CAC PIN. They sit on another PC and > it works fine. The clients are all 10.x, we've tried reloading the ica > client and giving the user a fresh profile on their workstation but it > doesn't help. Reimaging the PC fixes it but that's a bit drastic not too > mention time consuming. > > Anyone have any ideas to try? >