[THIN] Re: Server Slowness, Office 2003 or TrendMicro?
- From: "Rob Beekmans" <robbeekmans@xxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Tue, 5 Oct 2004 19:07:13 +0200
The issues I know off, are with very far away previous versions. We used to
have that issue also with trend.
These days (we run it everywhere with all customers) can't say I ever say
the prob. Again.
Met vriendelijke groeten / With kind regards
Rob Beekmans
Technical Consultant
A-Tree Automatisering
St. Annastraat 167 / 6524ET Nijmegen
Business Phone: +31 24 6452000
Business Fax: +31 24 6450463
Business website: http://www.a-tree.nl
Business E-mail: R.Beekmans@xxxxxxxxx
Private E-mail: RobBeekmans@xxxxxxxxxxxxx
Private E-mail: rob.beekmans@xxxxxxxxx
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-----Oorspronkelijk bericht-----
Van: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] Namens IT
Support
Verzonden: dinsdag 5 oktober 2004 18:50
Aan: thin@xxxxxxxxxxxxx
Onderwerp: [THIN] Re: Server Slowness, Office 2003 or TrendMicro?
We use Trend too, but Office XP.
I presume you have installed the Trend Console on a separate w2k server and
deployed from there?
Regards
Neal
-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of cwood@xxxxxxxxxx
Sent: 05 October 2004 17:31
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Server Slowness, Office 2003 or TrendMicro?
I've got 3 W2k Citrix servers that have been running great for 18 months or
so. We recently purchased and installed TrendMicro's ServerProtect and also
MS Office 2003. I installed both of these at the same time and now I have
users occasionally experiencing extreme slowness.
It seems to be specific to certain users but over time more users are
indicating they have the problem. We haven't verified that everyone on the
server experiences the slowness at the same time -- it doesn't appear to be
the case. When this happens, the CPU is not pegged and memory is the same
as it is during regular speed. Network speed seems to be fine.
My first thought was that ServerProtect was introducing some severe
scanning. I now have set it to only scan "Incoming" and also not to scan
all files (I set it to use its intellisense option, or whatever it is
called). I also told it not to scan network drives.
Anyone have any ideas? Any known issues with either ServerProtect or Office
2003?
I have the following apps on the servers and about 20 users per server
(dual-cpu):
W2k - SP3
Citrix Metaframe XP
Lotus Notes 6.x
MS Office 2003
Kermit 95 (telnet)
OpenOffice 1.1.x
Worperfect Suite 2000
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