We use Trend too, but Office XP. I presume you have installed the Trend Console on a separate w2k server and deployed from there? Regards Neal -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of cwood@xxxxxxxxxx Sent: 05 October 2004 17:31 To: thin@xxxxxxxxxxxxx Subject: [THIN] Server Slowness, Office 2003 or TrendMicro? I've got 3 W2k Citrix servers that have been running great for 18 months or so. We recently purchased and installed TrendMicro's ServerProtect and also MS Office 2003. I installed both of these at the same time and now I have users occasionally experiencing extreme slowness. It seems to be specific to certain users but over time more users are indicating they have the problem. We haven't verified that everyone on the server experiences the slowness at the same time -- it doesn't appear to be the case. When this happens, the CPU is not pegged and memory is the same as it is during regular speed. Network speed seems to be fine. My first thought was that ServerProtect was introducing some severe scanning. I now have set it to only scan "Incoming" and also not to scan all files (I set it to use its intellisense option, or whatever it is called). I also told it not to scan network drives. Anyone have any ideas? Any known issues with either ServerProtect or Office 2003? I have the following apps on the servers and about 20 users per server (dual-cpu): W2k - SP3 Citrix Metaframe XP Lotus Notes 6.x MS Office 2003 Kermit 95 (telnet) OpenOffice 1.1.x Worperfect Suite 2000 ******************************************************** This Weeks Sponsor RTO Software Do you know which applications are abusing your CPU and memory? Would you like to learn? -- Free for a limited time! Get the RTO Performance Analyzer to quickly learn the applications, users, and time of day possible problems exist. http://www.rtosoft.com/enter.asp?id=320 ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm BM Polyco Ltd Disclaimer This e-mail and the information it contains are confidential. If you have received this message in error please notify us immediately. You should not use or copy it for any purpose nor disclose its contents to any other party. The contents of this communication are advisory and are not binding on the Company unless supported by authorised documentation. This e-mail has been checked for all known viruses by F-Secure before sending. It has also passed through the SkyScan Anti-Virus service powered by MessageLabs for total peace of mind. ******************************************************** This Weeks Sponsor RTO Software Do you know which applications are abusing your CPU and memory? Would you like to learn? -- Free for a limited time! Get the RTO Performance Analyzer to quickly learn the applications, users, and time of day possible problems exist. http://www.rtosoft.com/enter.asp?id20 ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm