[THIN] SV: Re: Odd Printing problem.

Seen this before, and I think I  had the problem after installing new
drivers og replicating driver.

Log on to the server as an administrator, connect to the printer the
users is trying to print to, or a printer wich uses the same printer
driver, and do a testpage.

This have worked for me a gazzillion times.. 


Mvh
Svein Arild

-----Opprinnelig melding-----
Fra: IT Support [mailto:it@xxxxxxxxxxxx] 
Sendt: 30. januar 2006 18:04
Til: thin@xxxxxxxxxxxxx
Emne: [THIN] Re: Odd Printing problem.

Check your services...

I'll bet either cpsvc.exe or WFshell.exe has crashed - also check your
event log!

Had loads of trouble with this one - still am in fact!!

Get your Citrix Hotfixes installed, and try to use only windows Native
drivers or the UPD wherever possible - our problems started with 3rd
party native drivers and have long since continued!!! (to check - launch
Regedit -
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\W
indowsNTx86\Drivers\Version-3)

In the driver description it should say "provider = Microsoft"

Regards

Jaime


-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Stuart Pittwood
Sent: 30 January 2006 16:50
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Odd Printing problem.

Hi all,

I don't know if this is an office issue or a TS/Citrix issue.

We have 5 servers running PS4 & office 2003.  we are seeing a few
users who when printing from Word/Excel have no probs but as soon as
they try to print from outlook it just tells them have no printers
installed.  I'd have thought since they are running a published
desktop the printers should be availalble to all apps.

Any input appreciated.

Regards

Stu
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