Seen this before, and I think I had the problem after installing new drivers og replicating driver. Log on to the server as an administrator, connect to the printer the users is trying to print to, or a printer wich uses the same printer driver, and do a testpage. This have worked for me a gazzillion times.. Mvh Svein Arild -----Opprinnelig melding----- Fra: IT Support [mailto:it@xxxxxxxxxxxx] Sendt: 30. januar 2006 18:04 Til: thin@xxxxxxxxxxxxx Emne: [THIN] Re: Odd Printing problem. Check your services... I'll bet either cpsvc.exe or WFshell.exe has crashed - also check your event log! Had loads of trouble with this one - still am in fact!! Get your Citrix Hotfixes installed, and try to use only windows Native drivers or the UPD wherever possible - our problems started with 3rd party native drivers and have long since continued!!! (to check - launch Regedit - HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\W indowsNTx86\Drivers\Version-3) In the driver description it should say "provider = Microsoft" Regards Jaime -----Original Message----- From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Stuart Pittwood Sent: 30 January 2006 16:50 To: thin@xxxxxxxxxxxxx Subject: [THIN] Odd Printing problem. Hi all, I don't know if this is an office issue or a TS/Citrix issue. We have 5 servers running PS4 & office 2003. we are seeing a few users who when printing from Word/Excel have no probs but as soon as they try to print from outlook it just tells them have no printers installed. I'd have thought since they are running a published desktop the printers should be availalble to all apps. Any input appreciated. Regards Stu ************************************************ For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: //www.freelists.org/list/thin ************************************************ ************************************************ For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: //www.freelists.org/list/thin ************************************************ ************************************************ For Archives, RSS, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: //www.freelists.org/list/thin ************************************************