[THIN] Re: Running Login Scripts...

Hi Chris,
 
We've had unresolved issues with the cpsvc and the HP Color Laserjet 4650 
drivers. Cpsvc has real problems with some of the print monitors, HP in 
particular. In the case of the 4650, we ended up using the HP universal driver 
which doesn't hang cpsvc.
 
But unless I've got thing wrong, you guys are running the UPD only so cpsvc 
really shouldn't break. 
 
Unless you've also got some other printer drivers on the sick servers?
 
regards,
 
Rick
 
Ulrich Mack 
Volante Systems 


________________________________

From: thin-bounce@xxxxxxxxxxxxx on behalf of Chris Grecsek
Sent: Thu 18/05/2006 12:20
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Running Login Scripts...



You bet - we have a number of versions "out there" right now - all are 
hanging...

 

We have the three versions in the mix right now: 

 

4.0.2258.1 - non public hotfix for cpsvc.exe

4.0.2256.1 - post rollup, 3009, 3047, 3051 hotfixes applied

4.0.2250.1 - after we removed hotfixes 3009, 3047, 3051 to get back to the last 
state we were working - and then reapplied the rollup

 

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of 
Rick Mack
Sent: Wednesday, May 17, 2006 6:48 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Running Login Scripts...

 

Hi Chris,

 

Just out of curiosity, could you check out the version of cpsvc.exe you've got 
in c:\program files\citrix\system32?

 

regards,

 

Rick

 

Ulrich Mack 
Volante Systems 

________________________________

From: thin-bounce@xxxxxxxxxxxxx on behalf of Chris Grecsek
Sent: Thu 18/05/2006 11:25
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Running Login Scripts...

Hey there Eric, 

 

That sounds like a great idea. With this client we have our Citrix policy setup 
to only use the UPD - absolutely no native drivers, even if they've been super, 
duper, mega tested. We just want to be able to rule that out. Also - we've just 
imaged all of the desktops (about 60 or so) and they're all using the latest 
ICA client - 9.150 so at least we know that everyone is on the same version. 
Unfortunately even after removing the hotfixes the problem hasn't gone away. It 
seems like there must be some relics/orphaned registry information or 
something...we've just removed all hotfixes to get back to as clean a state as 
we can, rebooted the machine and reapplied the rollup. We're running through 
some pretty intense testing here after hours to see if the problem comes back 
but we're hopeful that this did the trick (I'm thinking it's going to be a late 
night). If it doesn't, it looks like we'll be rebuilding servers. Oh the joy! 

 

If you'd like to chat to discuss the details of the environment feel free to 
give me a ring. 

 

Thanks,

Chris

415-420-3397

 

 

 

________________________________

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of 
Foote, Eric
Sent: Wednesday, May 17, 2006 5:59 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Running Login Scripts...

 

Chris,

We have the same problem and it appears to be related to printer drivers and 
possibly a mix of upgraded ICA client software.  I would be happy to compare 
notes to try to establish a pattern and ultimately get Citrix to find the 
issue.  In my opinion it is something to do with a rogue printer driver that is 
not Citrix's issue, but their software should be able to tolerate the scenario.

Eric 

Eric M. Foote 
Chief Technical Architect 
CareTech Solutions 
3663 Woodward Ave. 
Detroit, MI 48201-2403 
(313) 578-2310 
<mailto:EFoote@xxxxxxx> 
Fax (313) 578-2265 

        -----Original Message-----
        From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx]On 
Behalf Of Chris Grecsek
        Sent: Wednesday, May 17, 2006 4:41 PM
        To: thin@xxxxxxxxxxxxx
        Subject: [THIN] Running Login Scripts...

        We have been having an issue where one of our Citrix servers gets stuck 
at "running login scripts". We've been working with Citrix, sending them dumps, 
etc, etc and we haven't made much progress. The "fix" is to kill/restart the 
cpsrv.exe and then users can login again. Users that were on the system have 
their printing screwed up and have to reboot their local workstation to get 
back to normal - but at least they aren't losing any work/getting booted from 
their sessions. 

         

        The point of the post is that we've seen this on a few other servers 
and when it's happened in the past we've just rebuilt the server as opposed to 
trying to address it. Recently we decided that enough was enough and we'd work 
with Citrix to help get it resolved and that was fine. Unfortunately last 
evening we applied hotfixes 3009, 3047, 3051 to some servers and we now have 5 
servers experiencing the problem. Needless to say, we'll be removing those 
hotfixes this evening but wanted to gives folks a head's up or see if anyone 
else has been having this. 

         

         

        Cheers,

         

        Chris

         

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