[THIN] Re: Rapport & Cisco
- From: George Yobst <george2@xxxxxxxxxxxxxxx>
- To: thin@xxxxxxxxxxxxx
- Date: Tue, 13 Jul 2004 10:10:20 -0700
It's a Cisco 2621 and Wyse 3000 series units. I can't even get Rapport
to discover the devices, much less do any config uploads. I'm going over
there tomorrow, so I'll take your advice and try to sniff ports. I'm pretty
sure it's the access lists, because at my other libraries they don't have any
and work just fine in all respects. Had the same problem with Rapport v3,
but never put the time in to try and fix it. Would be nice if the Docs
were better :-( -George
Mike MacDonald wrote:
We had tons of problems with Rapport 4 on our network, not Cisco though,
Nortel, but I had the same problem. Rapport worked fine on the local
switch, but once more than one switch was involved nothing worked. I
went through all the port forwarding stuff that it sounds like you are
trying, to no avail.
Through a lot of network sniffs and digging I found that the DHCP proxy
functionality of Rapport was not RFC compliant. Keep in mind that
throughout the whole ordeal they had been telling me the problem was our
network. Once I proved it was their software they were pretty quick to
patch it.
In any case, my point is don't assume the problem is your routers. Don't
assume anything when dealing with Rapport. Also, I would recommend that
you sniff both ends of the conversation to make sure that all the
packets sent are received.
Just curious, but what model(s) thin clients are you using. Also, is the
problem with all communication between the Rapport server and the
clients, or specific functions such as imaging.
-Mike MacDonald
-----Original Message-----
From: George Yobst [mailto:george2@xxxxxxxxxxxxxxx]
Sent: Monday, July 12, 2004 7:36 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Rapport & Cisco
Hi all,
I'm having problems creating Cisco router access lists so that my
Rapport 4
sw will talk to other subnets. A few of my libraries are locked down
pretty
tight because they offer WIFI access. I've opened up the ports listed
in
Help, but..... I've also created IP Ranges to no avail.
TIA! -George
---------------------------------------------------------------------------
George Yobst, Library Technology Analyst phone: 503.723.4890
Library Information Network of Clackamas County fax: 503.794.8238
16239 SE McLoughlin Blvd, Suite 208 web: http://www.lincc.lib.or.us
Oak Grove, OR 97267-4654 email: george@xxxxxxxxxxxxxxx
"...it is impossible for anyone to begin to learn
what he thinks he already knows." - Epictetus
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