[THIN] Re: Problem with HP Photosmart 1100 Printer...Any Ideas?

  • From: "Steve Rance" <Steve.Rance@xxxxxxxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 5 Jun 2003 16:43:29 +0100

Sorry for replying to my own question but the silence is deafening... ;)

I will ask a more basic question;

Does anyone have any experience of the HP Photosmart 1100 printer in a =
Citrix environment?

Thanks,

Steve


-----Original Message-----
From: Steve Rance=20
Sent: 04 June 2003 13:48
To: Thin @ Freelists (E-mail)
Subject: [THIN] Problem with HP Photosmart 1100 Printer...Any Ideas?



Hi All,

We have a HP Photosmart 1100 printer that is connected on the back of a =
=3D
Windows 98 PC.  It it shared and has been used successfully from various =
=3D
fat-clients for a while now.    Due to an office move around it is now =
=3D
required for some of our thin clients to print to it.=3D20

I have setup the printer on the Citrix server by connecting to it as a =
=3D
network printer (it appears as "PRINTERNAME on COMPUTERNAME"), it didn't =
=3D
prompt for a driver during the install.  When I try to print anything to =
=3D
it from Citrix, the job appears in the queue on the Citrix server for =
=3D
half a second then disappears.  It doesn't appear on the queue on the PC =
=3D
the printer is connected to, and nothing prints.  If I print to it =3D
direct from the PC, or from a fat-client the print job appears in the =
=3D
printer queue on Citrix.

I have setup the printer exactly the same way on a fat-client Windows =
=3D
2000 Pro PC and it works no problem.
I have also downloaded the latest Windows 2000 Drivers for it from the =
=3D
hp site and updated the driver on the Citrix server.

Any ideas on why its not working?
If there is a different driver I should be using, how do I change this =
=3D
as I can't find where I can change which driver the printer should use.

Note: We don't use any of the fancy features on it, all we do is print =
=3D
documents, so I don't care if we lose those abilities.

Thanks for any ideas,

Steve



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