[THIN] Re: Problem with 4200 printer
- From: "Berny Stapleton" <berny.stapleton@xxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Fri, 13 Jan 2006 14:37:34 -0000
Oh BTW, this is on Metaframe XP FR3 SP4
Berny
_____
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
Behalf Of Berny Stapleton
Sent: 13 January 2006 14:13
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Problem with 4200 printer
Heya,
I have another issue, this one I am facing in the office....
I have a few of the HP LaserJet 4200 printers on this site, we had an
app that was crashing due to the existing 4200 printer drivers. I then
went through and got the latest drivers from the HP site and installed
them, since then we have had nothing but trouble with two different 4200
printers.
The issue we had was that when you printed something, although the
printer was setup with papersize of A4 and a paper type of plain, when
opening up an app and printing, it was then prompting for a paper type
of Labels on the printer.
I tried changing over to the 4250 driver as we were using that on
another printer without hassle, but we were still having issues.
The issue we had was that althought the settings were correct on the
server - after re-installing the printer on the client to get the
settings on the client - they weren't flowing onto the Citrix server,
but that's now resolved by updating to the V9.1 client.
Now if I open up explorer on the server, I am getting the right settings
on the server, but these aren't going through to Excel.
If I look in Excel, go to file, print, and then click on the properties
of the printer and go to paper type it's specifying the paper type as
Bond, if we manually change it to plain, it prints fine.
So at the end of the day, I am on my third print driver (The original,
old 4200 driver, the new 4200 driver and now the 4250 driver which works
on another printer)
Does anyone have any ideas on how to resolve this? It's driving me nuts.
Berny
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