[THIN] Re: Problem with 4200 printer

  • From: George Yobst <george.yobst@xxxxxxxxx>
  • To: thin@xxxxxxxxxxxxx
  • Date: Wed, 18 Jan 2006 12:03:54 -0800

On a W2K server farm, PS4, I loaded the 4200 pcl6 driver from HP.  I
was seeing strange exception errors in IE6, so I trashed the driver on
all servers with that PDManager (from thethin.net) utility.  Then I
downloaded the pcl5e driver from HP and all seems to be working better
today (knock on wood).
-George

On 1/16/06, Stratton, Doug ISMC:EX <Doug.M.Stratton@xxxxxxxxx> wrote:
> We started having problems recently with a 4200 also.  SOMETIMES only
> 2/3rds of the page shows in print preview and only 2/3rds of it prints.
> Then it will work, then it won't.
>
>
>
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
> Behalf Of Berny Stapleton
> Sent: January 16, 2006 9:00 AM
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Problem with 4200 printer
>
> The problems with this printer are out of control.
>
> I have updated the printer firmware, with no luck.
>
> I tried the 4250 drivers, but they want a paper type of bond instead of
> labels (The request for labels was the 4200 series) so it's the same
> problem essentially.
>
> I have asked HP for the HKEY_CURRENT_USER settings to try to write a
> script to fix it all, but so far they haven't exactly been very
> forthcoming. I think they are still trying to figure out what I am
> asking for.
>
> I think I will have to move to the 4000 series drivers if this keeps up.
>
> Aside from changing the drivers again, can anyone confirm (Who has a
> 4200) what printer firmware / drivers / Metaframe version / metaframe
> patches / client version / windows version / windows patches that they
> are running? At least I know then exactly what does work and then I can
> go from there.
>
> For what I presume to be a F"$%&%! print driver this is taking WAY too
> long to get fixed.
>
> Berny
>
>
>
>
>
> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On
> Behalf Of Brian Ehlert
> Sent: 13 January 2006 18:00
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Re: Problem with 4200 printer
>
> We have had nothing but problems with all of our 4200 printers.
>
> HP has almost admitted to a bad firmware revision.
> If you check the website - the bad revision of the firmware is not even
> mentioned in the revision history.
>
> I took all of ours to the must generic windows 2003 "4000 Series" print
> driver.
> for one department I had to use the PCL 6 flavor of the "4000 series"
> driver.
>
> Not all of the printer features are available to the users but it works
> without a hitch.
>
> Also - since it is a 4200 be sure to double check the firmware revision
> and update it just for good measure.
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--
--------------------------------------------------------------------------
George Yobst, Library Technology Analyst        phone: 503.723.4890
Library Information Network of Clackamas County   fax: 503.794.8238
16239 SE McLoughlin Blvd, Suite 208         web: http://www.lincc.lib.or.us
Oak Grove, OR 97267-4654                  email: george.yobst@xxxxxxxxx
"...it is impossible for anyone to begin to learn
 what he thinks he already knows."  - Epictetus
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