no problem Beahm, Keith wrote: >I agree a Citrix implementation would facilitate this issue greatly, but I >would like to thank you for your interest and assistance this evening. > >-----Original Message----- >From: Marco Cortigiani [mailto:tuscan@xxxxxxxxxxxxx] >Sent: Thursday, May 08, 2003 8:21 PM >To: thin@xxxxxxxxxxxxx >Subject: [THIN] Re: ME Client and local printers in WTS > > >Keith, >Printer and port mapping is on of the main feature of Citrix Metaframe. >TS doesn't have the same flexibility. To be quite honest I am not that >familiar with just ts because we started using TS in conjunction with >Citrix from the beginning. As I said printing is this environment is a >pain in the behind, but with Citrix and those few changes that I >indicate in my previous e-mail, you should be able to accomodate every >printers. I believe that widows 2003 is coming up with similar printer >mapping feature, but I am not really sure. > >Beahm, Keith wrote: > > > >>What you wrote finally makes sense to me <feeling rather dense at the >>moment>, but I'm just a little puzzled. We have yet to experience this >>issue before, and while you would probably be at a loss to identify what >> >> >may > > >>have changed in 'our' environment - it makes me wonder if Citrix Winframe >>and Metaframe clients don't work significantly differently that Windows >>Terminal Services and clients connecting via TSAC. I will contact the user >>and try your suggestion - thank you for your help. >> >>-----Original Message----- >>From: Marco Cortigiani [mailto:tuscan@xxxxxxxxxxxxx] >>Sent: Thursday, May 08, 2003 7:47 PM >>To: thin@xxxxxxxxxxxxx >>Subject: [THIN] Re: ME Client and local printers in WTS >> >> >>Content-type: text/plain; charset=us-ascii; format=flowed >>Content-transfer-encoding: 7BIT >> >>Keith, >>Here is how the mapping process works: When a client connect to a Citrix >>server the ICA client is sending the information related to the printer >>to the Citrix server. The most important information is the printer >>driver name. Metaframe server will check if that driver is already >>installed on the server. If the driver is not installed will try to >>install on the server. Otherwise the printer is not going to be created, >>and the user will not be able to print. To control this process, if you >>are still using metaframe 1.8 you can create use a text file that is >>called wtsuprn.inf . I just download a copy of this file from the Citrix >>site for you. The structure of the file is pretty simple, on the left >>column you must type the name of the printer driver, as specified on the >>user desktop, and on the right you must specify the name of the driver >>that you want to map for this printer. Chances are that the server >>doesn't know about this printer, this is one of the most common >>printing problem. What you need to do is get on the phone with this >>user, and have her send you the exact name of the printer driver, >>something like HP LaserJet 6 Si. The best thing to do is to have her >>copy the printer description and paste it on an e-mail, like I have done >>with the second attachement. Spelling and letter case has to be correct, >>otherwise you will not see the printer. If you are using Metaframe Xp, >>the process is similar but you don't have to edit the file, you need to >>map a printer using the CMC. >> >> >>Good luck >> >>Cortigiani Thin Client Consulting >> >> >> >>Beahm, Keith wrote: >> >> >> >> >> >>>I'm not sure I fully grasp your intended meaning. The printer is of a >>> >>> >type > > >>>that I do not have at the office, so an exact replication of the user's >>>scenario is not possible. I can however successfully attach the printer >>> >>> >to > > >>>my local machine TS LPT port (it is a Win2K box behind the PIX firewall). >>>Does that address your suggestion, or did I miss the boat? >>> >>>The problem with this user begins much earlier that drivers - her TS >>> >>> >mapped > > >>>local COM and LPT ports are not there, as if she had none. >>> >>>btw - thank you for your interest and reply. >>> >>>-----Original Message----- >>>From: Ryan Sumstad [mailto:ryan_sumstad@xxxxxxxxxxx] >>>Sent: Thursday, May 08, 2003 7:05 PM >>>To: thin@xxxxxxxxxxxxx >>>Subject: [THIN] Re: ME Client and local printers in WTS >>> >>> >>> >>>Make sure the printer can be mapped. If the printer is unknown or not >>> >>> >>> >>> >>being >> >> >> >> >>>mapped you would see this behavior as well as an error in the event log of >>> >>> > > > >>>the ts. >>> >>>-Ryan >>> >>> >>> >>> >>> >>> >>> >>> >>>>From: "Beahm, Keith" <kbeahm@xxxxxxxxxxx> >>>>Reply-To: thin@xxxxxxxxxxxxx >>>>To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx> >>>>Subject: [THIN] ME Client and local printers in WTS >>>>Date: Thu, 8 May 2003 18:52:25 -0500 >>>> >>>>Forgive me for interrupting with something I should already know the >>>> >>>> >>>> >>>> >>answer >> >> >> >> >>>>to, but ... >>>> >>>>We have a Windows ME client connecting via AOL to a Windows 2000 SP3 >>>>Terminal Server in application mode, and their local machine LPT and COM >>>>ports are not mapping. On Win2K machines we have not had this issue - >>>> >>>> >the > > >>>>ports automatically appear and we assign the printers to them, it's a >>>> >>>> >>>> >>>> >>quick >> >> >> >> >>>>and painless affair. I am aware that there are mapping issues with WTS >>>>(i.e. not Citrix) and Win 9X and ME machines - mostly drive mapping >>>> >>>> >>>> >>>> >>issues, >> >> >> >> >>>>but I did not recall this being the case with printer ports. Can anyone >>>>confirm or deny that this is a known issue, and if it's not then how >>>> >>>> >would > > >>>>you suggest I fix it? >>>> >>>>Thanks in advance for any and all assistance. >>>> >>>> >>>> >>>>Keith Beahm, Network Engineer >>>>Stinson Morrison Hecker, LLP >>>>kbeahm@xxxxxxxxxxxxxxxxx >>>>816.691.3374 Desk >>>>816.918.0988 Cell >>>>140*73*707 Nextel >>>> >>>> >>>> >>>>******************************************************** >>>>This Week's Sponsor - Emergent Online >>>>EOL's Universal Printer new Features include: >>>>Network Printing, Pagestreaming, 2400 DPI. >>>>No Client Software Required! >>>>http://www.go-eol.com/ >>>>********************************************************** >>>> >>>>For Archives, to Unsubscribe, Subscribe or >>>>set Digest or Vacation mode use the below link: >>>>http://thethin.net/citrixlist.cfm >>>> >>>> >>>> >>>> >>>> >>>> >>>_________________________________________________________________ >>>MSN 8 helps eliminate e-mail viruses. Get 2 months FREE*. >>>http://join.msn.com/?page=features/virus >>> >>>******************************************************** >>>This Week's Sponsor - Emergent Online >>>EOL's Universal Printer new Features include: >>>Network Printing, Pagestreaming, 2400 DPI. >>>No Client Software Required! >>>http://www.go-eol.com/ >>>********************************************************** >>> >>>For Archives, to Unsubscribe, Subscribe or >>>set Digest or Vacation mode use the below link: >>>http://thethin.net/citrixlist.cfm >>> >>> >>>******************************************************** >>>This Week's Sponsor - Emergent Online >>>EOL's Universal Printer new Features include: >>>Network Printing, Pagestreaming, 2400 DPI. >>>No Client Software Required! >>>http://www.go-eol.com/ >>>********************************************************** >>> >>>For Archives, to Unsubscribe, Subscribe or >>>set Digest or Vacation mode use the below link: >>>http://thethin.net/citrixlist.cfm >>> >>> >>> >>> >>> >>> >>> >> >> >> >> > > > -- ******************************************************** This Week's Sponsor - Emergent Online EOL's Universal Printer new Features include: Network Printing, Pagestreaming, 2400 DPI. 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