[THIN] Re: ME Client and local printers in WTS

I agree a Citrix implementation would facilitate this issue greatly, but I
would like to thank you for your interest and assistance this evening.

-----Original Message-----
From: Marco Cortigiani [mailto:tuscan@xxxxxxxxxxxxx]
Sent: Thursday, May 08, 2003 8:21 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: ME Client and local printers in WTS


Keith,
Printer and port mapping is on of the main feature of Citrix Metaframe. 
TS doesn't have the same flexibility. To be quite honest I am not that 
familiar with just ts because we started using TS in conjunction with 
Citrix from the beginning. As I said printing is this environment is a 
pain in the behind, but with Citrix and those few changes that I 
indicate in my previous e-mail, you should be able to accomodate every 
printers. I believe that widows 2003 is coming up with similar printer 
mapping feature, but I am not really sure.

Beahm, Keith wrote:

>What you wrote finally makes sense to me <feeling rather dense at the
>moment>, but I'm just a little puzzled.  We have yet to experience this
>issue before, and while you would probably be at a loss to identify what
may
>have changed in 'our' environment - it makes me wonder if Citrix Winframe
>and Metaframe clients don't work significantly differently that Windows
>Terminal Services and clients connecting via TSAC.  I will contact the user
>and try your suggestion - thank you for your help.
>
>-----Original Message-----
>From: Marco Cortigiani [mailto:tuscan@xxxxxxxxxxxxx]
>Sent: Thursday, May 08, 2003 7:47 PM
>To: thin@xxxxxxxxxxxxx
>Subject: [THIN] Re: ME Client and local printers in WTS
>
>
>Content-type: text/plain; charset=us-ascii; format=flowed
>Content-transfer-encoding: 7BIT
>
>Keith,
>Here is how the mapping process works: When a client connect to a Citrix 
>server the ICA client is sending the information  related to the printer 
>to the Citrix server. The most important information is the printer 
>driver name. Metaframe server will check if that driver is already 
>installed on the server. If the driver is not installed will try to 
>install on the server. Otherwise the printer is not going to be created, 
>and the user will not be able to print. To control this process, if you 
>are still using metaframe 1.8  you can create use a text file that is 
>called wtsuprn.inf . I just download a copy of this file from the Citrix 
>site for you. The structure of the file is pretty simple, on the left 
>column you must type the name of the printer driver, as specified on the 
>user desktop, and on the right you must specify the name of the driver 
>that you want to map for this printer. Chances are that the server 
> doesn't know about this printer, this is one of the most common 
>printing problem. What you need to do is get on the phone with this 
>user, and have her send you the exact name of the printer driver, 
>something like HP LaserJet 6 Si. The best thing to do is to have her 
>copy the printer description and paste it on an e-mail, like I have done 
>with the second attachement. Spelling and letter case has to be correct, 
>otherwise you will not see the printer. If you are using Metaframe Xp, 
>the process is similar but you don't have to edit the file, you need to 
>map a printer using the CMC.
>
>
>Good luck
>
>Cortigiani Thin Client Consulting
>
>
>
>Beahm, Keith wrote:
>
>  
>
>>I'm not sure I fully grasp your intended meaning.  The printer is of a
type
>>that I do not have at the office, so an exact replication of the user's
>>scenario is not possible.  I can however successfully attach the printer
to
>>my local machine TS LPT port (it is a Win2K box behind the PIX firewall).
>>Does that address your suggestion, or did I miss the boat?
>>
>>The problem with this user begins much earlier that drivers - her TS
mapped
>>local COM and LPT ports are not there, as if she had none.
>>
>>btw - thank you for your interest and reply.
>>
>>-----Original Message-----
>>From: Ryan Sumstad [mailto:ryan_sumstad@xxxxxxxxxxx]
>>Sent: Thursday, May 08, 2003 7:05 PM
>>To: thin@xxxxxxxxxxxxx
>>Subject: [THIN] Re: ME Client and local printers in WTS
>>
>>
>>
>>Make sure the printer can be mapped.  If the printer is unknown or not
>>    
>>
>being
>  
>
>>mapped you would see this behavior as well as an error in the event log of

>>the ts.
>>
>>-Ryan
>>
>>
>> 
>>
>>    
>>
>>>From: "Beahm, Keith" <kbeahm@xxxxxxxxxxx>
>>>Reply-To: thin@xxxxxxxxxxxxx
>>>To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
>>>Subject: [THIN] ME Client and local printers in WTS
>>>Date: Thu, 8 May 2003 18:52:25 -0500
>>>
>>>Forgive me for interrupting with something I should already know the
>>>      
>>>
>answer
>  
>
>>>to, but ...
>>>
>>>We have a Windows ME client connecting via AOL to a Windows 2000 SP3
>>>Terminal Server in application mode, and their local machine LPT and COM
>>>ports are not mapping.  On Win2K machines we have not had this issue -
the
>>>ports automatically appear and we assign the printers to them, it's a
>>>      
>>>
>quick
>  
>
>>>and painless affair.  I am aware that there are mapping issues with WTS
>>>(i.e. not Citrix) and Win 9X and ME machines - mostly drive mapping
>>>      
>>>
>issues,
>  
>
>>>but I did not recall this being the case with printer ports.  Can anyone
>>>confirm or deny that this is a known issue, and if it's not then how
would
>>>you suggest I fix it?
>>>
>>>Thanks in advance for any and all assistance.
>>>
>>>
>>>
>>>Keith Beahm, Network Engineer
>>>Stinson Morrison Hecker, LLP
>>>kbeahm@xxxxxxxxxxxxxxxxx
>>>816.691.3374 Desk
>>>816.918.0988 Cell
>>>140*73*707 Nextel
>>>
>>>
>>>
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>>>      
>>>
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>>Network Printing, Pagestreaming, 2400 DPI.
>>No Client Software Required!
>>http://www.go-eol.com/
>>**********************************************************
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>> 
>>
>>    
>>
>
>  
>

-- 



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Network Printing, Pagestreaming, 2400 DPI.
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set Digest or Vacation mode use the below link:
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********************************************************
This Week's Sponsor - Emergent Online
EOL's Universal Printer new Features include:
Network Printing, Pagestreaming, 2400 DPI.
No Client Software Required!
http://www.go-eol.com/
**********************************************************

For Archives, to Unsubscribe, Subscribe or 
set Digest or Vacation mode use the below link:
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