[THIN] KB: CTX108669 - Event ID: 64001 when installing Internet Explorer 6 Service Pack 1 with Installation Manager

CTX108669 - Event ID: 64001 when installing Internet Explorer 6 Service Pack 1 
with Installation Manager 
  This document was published at: http://support.citrix.com/article/CTX108669 
    Document ID: CTX108669, Created on: Jan 30, 2006, Updated: Jan 31, 2006   
Products: Citrix MetaFrame XP 1.0 for Microsoft Windows 2003 
               Symptoms
  Internet Explorer 6 Service Pack 1 can?t be installed using Installation 
Manager with Windows 2000 Service Pack 3.
  Cause
  The Windows File Protection (WFP) feature prevents the replacement of certain 
monitored system files. It uses the file signatures and catalog files generated 
by code signing to verify if protected system files are the correct Microsoft 
versions.
  Windows 2000 will try to locate the original file from the installation 
source.
  If the file required for replacement is found in the sources, WFP 
automatically overwrites the file and the following event is placed in the 
System event log: 
  Event ID: 64001
Source: Windows File Protection
Description: File replacement was attempted on the protected system file 
c:\winnt\system32\file_name. This file was restored to the original version to 
maintain system stability. The file version of the system file is x.x:x.x. 
  If the file is not located in any of the source folders and the original 
installation source (network share or local CD-ROM) is not available, the user 
is prompted to insert the Windows 2000 installation CD-ROM.
  Workaround 
  To replace a Windows 2000 system file:
      
   Boot Windows 2000 into Safe mode.
    
   Rename the file you want to replace in all the following sub directories 
(ensure that Windows Explorer is set to show hidden files and folders):

  %systemroot%\system32\(all subdirectories)
  %systemroot%\system32\dllcache (dllcache is a hidden folder)
      
   Copy the updated file into the locations where the files originally existed 
above.
    
   Reboot into normal mode.

  Note: Windows 2000 will try to locate the original file from the installation 
source, so make sure there is no CD inserted or network connection to the 
Windows 2000 distribution files.
  For additional information about the WFP feature, refer to:
      
   Description of the Windows 2000 Windows File Protection Feature
    
   Files Manually Copied to the DLLCache Folder Are Not Used Until the Next 
Reboot





Jim Kenzig 
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