[THIN] Re: ICA Connection never ends
- From: "Steve Greenberg" <steveg@xxxxxxxxxxxxxx>
- To: <thin@xxxxxxxxxxxxx>
- Date: Wed, 28 Mar 2007 16:02:08 -0700
One cause of this type of behavior in the past has been secondary apps that
are launched by the main app that do not close gracefully. For example, you
launch APP A and it launches APP B, but app does not exit when A is ended.
Chech what processes that the users session still has running when in this
"hung" state..
Steve Greenberg
Thin Client Computing
34522 N. Scottsdale Rd D8453
Scottsdale, AZ 85262
(602) 432-8649
www.thinclient.net
steveg@xxxxxxxxxxxxxx
_____
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Taylor, George
Sent: Wednesday, March 28, 2007 9:10 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] ICA Connection never ends
I'm seeing a problem in our Citrix environment that I truthfully don't even
know where to start troubleshooting. We have PS 4.0 running on top of
Windows 2000-SP4. We use the Program Neighborhood Agent with published
applications. When a user exits an application their ICA connection to the
server never ends. This leaves a connection to the server that no longer
has an application running, so the next time they try to launch an
application they simply get a blank screen or in some cases a quick flash on
the screen and nothing else. Does anyone have any ideas on where to look to
resolve this?
Thanks,
George
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