As a Citrix admin, the shadowers need "View Server Information" custom admin permission. Then you can create shadowing policies to give those shadowers permission to shadows other users. IIRC, FR3 had problems with multiple shadowing policies where it would not merge them if they applied to the same shadowees. _____ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Steve Parr Sent: Tuesday, December 06, 2005 4:28 PM To: 'thin@xxxxxxxxxxxxx' Subject: [THIN] Have to give few super users ability to interact and reset sessions for XP FR3 What are minimum rights for the Citrix Admin to be able to shadow\interact and reset sessions without giving full Citrix Admin rights? Steve Parr Metroland Printing, Publishing and Distributing Ltd.