[THIN] Re: HP Photosmart 7550 with Citrix Metaframe 1.8 issue
- From: "Leone, Michael" <MLeone@xxxxxxxxxxxxxxxxxxxx>
- To: "'thin@xxxxxxxxxxxxx'" <thin@xxxxxxxxxxxxx>
- Date: Tue, 20 Jul 2004 12:57:06 -0400
I just posted a similar problem, about the HP DeskJet 450, using Win2003
terminal Services. No Citrix. No response from the list as yet.
HP Tech Support sent this, but I haven't had time to try it:
http://support.microsoft.com/?kbid=833746
<http://support.microsoft.com/?kbid=833746>
--
------------------------------------------------------------
Michael Leone, Systems Administrator
Philadelphia Contributionship
210 S. 4th Street, Philadelphia, PA 19106
<mailto:mleone@xxxxxxxxxxxxxxxxxxxx <mailto:mleone@xxxxxxxxxxxxxxxxxxxx> >
V: 215-627-1752 x1282
F: 215-627-5354
-----Original Message-----
From: roger [mailto:rlbeard@xxxxxxxxxx]
Sent: Tuesday, July 20, 2004 12:31 PM
To: Thin@Freelists. Org
Subject: [THIN] HP Photosmart 7550 with Citrix Metaframe 1.8 issue
I'm having a problem getting an HP Photosmart 7550 USB printer to work with
my Citrix Metaframe 1.8 server. It won't even print a test page. I had it
working once (after I loaded the print drivers on the Citrix server and
configured the printer .inf file) when I first hooked it up (it printed a
test page from within Citrix) but since then I've not been able to get it to
work.
The client machine is a high end laptop (our plant manager's) and he did
plug the printer in to a different USB port (I've since moved it back to the
one I had it in but to no avail).
What it does it say it's connected (if you look under the Citrix client
printer configuration utility) and you can disconnect it and reconnect it IF
there are no print jobs in queue. However, once a print job goes in the
queue it just sits there with a 'printing' status. I have to restart the
print spooler to get the print job to clear, as it won't cancel gracefully.
Any help would be greatly appreciated.
Kind regards,
--Roger
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