[THIN] Re: FR3 / SP3 install bugs - cd image re published....

  • From: Anders Hansen-Øvre <Anders.Hansen-Ovre@xxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Mon, 23 Jun 2003 10:30:17 +0200

There is also a problem with FR3 installation of the english version. If =
the system locals is set to other than EN/US then FR3 installation will =
fail. To workaround this problem you have to set the system locals to =
EN/US, install MF FR3 then set your locals back to the original state.

Hope Citrix comes with a new FR3 image og prehotfix that fixes this =
problem, it's a pain in the a** when running unattended installations.


---
mvh/yours
Anders Hansen-=D8vre, Seniorkonsulent
Mail    : anders.hansen-ovre@xxxxxxxxx
Cell    : (+47) 90 98 17 78

Konsulenthuset Contra as
http://www.contra.no
=20

> -----Original Message-----
> From: Rowlandson, John [mailto:John.Rowlandson@xxxxxxxxxxxxx]=20
> Sent: 23. juni 2003 02:39
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] FR3 / SP3 install bugs - cd image re published....
>=20
>=20
> Mallesons Stephen Jaques
> www.mallesons.com
>=20
> Confidential communication
>=20
>=20
> some niceones in here, like if you use FOLDERS in CMC / PN=20
> the install =3D dies and metaframe is rendered useless ...=20
> niceone, who tests this =3D stuff? folders is a base function=20
> of CMC or PN
>=20
> gee i'd like to see a customer with 600 apps like me and not=20
> use =3D folders...
>=20
> anyway here is the info, i recommend everyone to re download=20
> the cds if =3D you got them pre 19th of June
>=20
> John Roly in OZ
>=20
> =
=3D3D=3D3D=3D3D=3D3D=3D3D=3D3D=3D3D=3D3D=3D3D=3D3D=3D3D=3D3D=3D3D=3D3D=3D=
3D=3D3D=3D3D=3D3D=3D3D=3D3D=3D3
> D=3D3D=3D3D=3D3D=3D3D=3D
> =3D3D=3D3D=3D3D=3D3D=3D3D=3D3D=3D3D=3D3D=3D3D=3D3D=3D3D=3D3D=3D3D=3D3D
>=20
>=20
>=20
> Citrix has identified the following issues that may affect=20
> our customers =3D when installing MetaFrame XP Presentation=20
> Server, Feature Release 3 or =3D Service Pack 3. Citrix Systems=20
> is currently investigating the issues and =3D working towards a=20
> resolution. Once the solution or solutions are in =3D place,=20
> Citrix will provide updated modules that address these issues.
>=20
> Issue 1
>=20
> Symptoms
>=20
> Installation fails without recovery or continuation during=20
> upgrade of =3D the pass-through client.
>=20
> Cause
>=20
> This problem only occurs upon upgrade if the customer has=20
> organized =3D their application icons into sub-directories.=20
> Upon upgrade to Feature =3D Release 3, the installer does not=20
> properly negotiate the directory =3D structure containing the icons.
>=20
> Resolution
>=20
> Effective June 19th, 2003 Citrix Systems has reposted updated=20
> English =3D and German FR3 Server CD Image downloads for both=20
> the Windows 2000 and =3D Windows Server 2003 operating systems.=20
> Please reference KB article =3D=20
> =
http://support.citrix.com/kb/entry!default.jspa?externalID=3D3DCTX102127
>=20
> Note: If you do not use sub-folders in your Program=20
> Neighborhood icon =3D display structure, you will not=20
> experience this issue.
>=20
> Issue 2
>=20
> Symptoms
>=20
> Upgrade installation fails with a trap. This occurs at a=20
> critical phase =3D of installation and renders MetaFrame XP=20
> unusable although the operating =3D system continues to perform=20
> properly.
>=20
> Cause
>=20
> During an upgrade to Feature Release 3 or Service Pack 3, if=20
> the =3D previous version of MetaFrame XP had 6 or more MSI=20
> hotfixes installed, =3D the system may trap and leave MetaFrame=20
> XP in an unusable state.
>=20
> Resolution
>=20
> Effective June 19th, 2003 Citrix Systems has reposted updated=20
> English =3D and German FR3 Server CD Image downloads for both=20
> the Windows 2000 and =3D Windows Server 2003 operating systems.=20
> Please reference KB article =3D=20
> =
http://support.citrix.com/kb/entry!default.jspa?externalID=3D3DCTX102127
>=20
> Temporary Workaround
>=20
> Prior to installation of Feature Release 3 or Service Pack 3,=20
> uninstall =3D Hotfixes from the system. If you have already=20
> experienced this issue, =3D uninstall Feature Release 3 or=20
> Service Pack 3, uninstall the Hotfixes =3D from your systems=20
> and then re-install Feature Release 3 or Service Pack =3D 3.
>=20
> Note: If you perform a clean install and not an upgrade=20
> install or if =3D you have less than 6 Hotfixes installed on=20
> your server, you will not =3D experience this issue.
>=20
> Issue 3
>=20
> Symptoms
>=20
> During installation, customers may see three failures when=20
> attempting to =3D register performance modules to the registry.=20
> The installation will =3D complete if the customer chooses=20
> "ignore", however these performance =3D modules do not install=20
> and their absence adversely affects Resource =3D Manager =
functionality.
>=20
> Cause
>=20
> The problem occurs when the target system locale is set to a=20
> language =3D other than that of the native language during a=20
> silent installation of =3D Windows 2000 Server. For example,=20
> the locale is set to German during a =3D silent installation of=20
> the English version of Windows 2000 Server. The =3D native=20
> language and the locale each have performance keys in the =3D=20
> registry. Each key has a corresponding set of performance=20
> counter =3D library files in the \System32 folder. These=20
> performance counter library =3D files are installed and managed=20
> by Windows. If these files are missing =3D or corrupt their=20
> corresponding registry keys are inaccessible and the =3D=20
> install cannot register the performance modules. This causes=20
> the =3D performance counter library files to be missing for the=20
> locale and we =3D are prevented from registering our Resource=20
> Manager performance modules =3D to the registry.
>=20
> Resolution
>=20
> We are currently evaluating methods of restoring the missing=20
> performance =3D library files pending consultation with=20
> Microsoft Developers.
>=20
> Note
>=20
> If your server's locale is set to the same language as the=20
> base =3D operating systems, you will not experience this issue.=20
> Also, if you did =3D not change the locale using a silent=20
> installation script, you will not =3D experience this issue.=20
> Citrix has only been able to reproduce this issue =3D on=20
> Windows 2000 Servers. The issue may or may not also exist on=20
> Windows =3D Server 2003.=3D20
>=20
>=20
> John Rowlandson
> Technical Support Specialist
> Mallesons Stephen Jaques
> Sydney
> T +61 2 9296 3653
> F +61 2 9296 3676
> john.rowlandson@xxxxxxxxxxxxx
>=20
> ********************************************************
> This weeks sponsor - RTOSoft TScale=20
> Complaints about applications response time - DO SOMETHING=20
> ABOUT IT! TScale 2.0 improves applications response time and=20
> increases terminal server capacity. Really get MORE from your=20
> existing servers! Free eval: http://www.rtosoft.com/enter.asp?id=3D130
> **********************************************************
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For Archives, to Unsubscribe, Subscribe or=20
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********************************************************
This weeks sponsor - RTOSoft TScale 
Complaints about applications response time - DO SOMETHING ABOUT IT!
TScale 2.0 improves applications response time and increases terminal
server capacity. Really get MORE from your existing servers! Free eval:
http://www.rtosoft.com/enter.asp?id=130
**********************************************************
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