[THIN] Re: Cursor blink rate in Windows 2003...

  • From: "Steve Greenberg" <steveg@xxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Thu, 11 Mar 2004 10:58:27 -0700

I think a clever developer thought it would be an optimization and hard
coded it. We all need to bombard MS with feedback, I know I did!

Steve Greenberg
Thin Client Computing
34522 N. Scottsdale Rd. suite D8453
Scottsdale, AZ 85262
(602) 432-8649
(602) 296-0411 fax=20
steveg@xxxxxxxxxxxxxx



-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On =
Behalf
Of Shonk, Joe - Perot
Sent: Thursday, March 11, 2004 9:56 AM
To: 'thin@xxxxxxxxxxxxx'
Subject: [THIN] Re: Cursor blink rate in Windows 2003...


It looks like its using the HKCU\Remote\{session id}\Control =
Panel\Desktop
key (which can't be modified) instead of the HKCU\Control Panel\Desktop =
key.
Plus the settings under "Remote\{session id}" looks to be hard-coded
somewhere other than the registry.

What gives?

Joe

-----Original Message-----
From: Claudio Rodrigues [mailto:crodrigues@xxxxxxxxxxxxxxxxxxxxx]
Sent: Thursday, March 11, 2004 8:11 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Cursor blink rate in Windows 2003...


I will send the TS developers in Redmond an email today.


-----Original Message-----
From: Brian Madden [mailto:brian@xxxxxxxxxxxxxxx]=3D20
Sent: March 10, 2004 6:42 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Cursor blink rate in Windows 2003...


Ron, Claudio, and I will all be attending the MVP Conference in Redmond =
in
about three weeks. We'll be sure to ask the developers then.

Hopefully that's not too long of a wait!

Brian

Brian Madden
brian@xxxxxxxxxxxxxxx
+1.202.302.3657
Visit www.brianmadden.com for in-depth Citrix, Terminal Server, and
server-based computing news and analysis, white papers, downloadable =
videos,
and product reviews.

-----Original Message-----
From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On =
Behalf
Of Jeff Durbin
Sent: Wednesday, March 10, 2004 6:36 PM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Cursor blink rate in Windows 2003...

Man, that's lame. Thanks Microsoft!=3D20

> -----Original Message-----
> From: thin-bounce@xxxxxxxxxxxxx=3D20  =
[mailto:thin-bounce@xxxxxxxxxxxxx]=20
>On Behalf Of Sjolund, Dag
> Sent: Wednesday, 10 March 2004 4:57 p.m.
> To: thin@xxxxxxxxxxxxx
> Subject: [THIN] Cursor blink rate in Windows 2003...
>=3D20
>=3D20
> List Subscribers,
>=3D20
> In preparing for an upgrade of a Windows 2000 Server-based=3D20 =20
>terminal services farm to Windows 2003 Server, I have run=3D20  into an =

>issue with the cursor blink functionality on the=3D20  Windows 2003=20
>Server platform.  After talking with Microsoft=3D20  Support, cursor=20
>blinking functionality is programmatically=3D20  disabled by design on=20
>the Windows 2003 Server platform for=3D20  RDP sessions.  This was not=20
>the case on Windows 2000 and NT=3D20  4.0 based platforms.  Microsoft's =

>reasoning for this design=3D20  is likely anchored in the historically=20
>well known issue of=3D20  bandwidth implications relating to a blinking =

>cursor, coupled=3D20  with the desire to make RDP protocol as "thin" as =

>possible by=3D20  default.  Even though the cursor blink issue only=20
>had=3D20  bandwidth implications in certain environments, the =
global=3D20
> disabling of this "feature" has ramifications in environments=3D20
> where available bandwidth is a non-issue.  Does anyone have=3D20
> any connections with the right people at Microsoft to get=3D20
> something like this addressed?  I have an active case with MS=3D20
> Support on this issue, though it is currently in a "We=3D20
> can't/won't change this functionality"
> stage.  The support rep is trying to address the issue=3D20
> through proper MS Support channels, but I figured I would try=3D20
> to assist him with some help from this distinguished forum. =3D20
> The cursor blink rate issue is a big one as it relates to=3D20
> window/field navigation, especially for visually impaired=3D20
> users, and though a minor detail configuration wise, is a=3D20
> show stopper for the overall solution.  Someone with the=3D20
> right connections please respond.....please....  Did I say=3D20
> please?  I'll attach an e-mail that I sent to MS Support for=3D20
> those who are really interested.  For those who are not,=3D20
> sorry for temporarily taking up ~25K in your inbox.
>=3D20
> Dag Sjolund, MCSE, CCNA, CCA, CISSP
> Senior Systems Engineer
> Best Western International, Inc.
>=3D20
> ______________________________________________________________
> __________
> _
>=3D20
> [MS Support Rep],
>=3D20
> The issue that we are experiencing with the CursorBlinkRate=3D20
> feature on Windows 2003 Server may have adverse implications=3D20
> on proceeding further with Windows 2003 Server-based Terminal=3D20
> Services implementations in our environment.  Best Western=3D20
> International, Inc., THE WORLD'S LARGEST HOTEL CHAIN(r),=3D20
> currently utilize a multi-server, multi-farm Windows 2000=3D20
> Advanced Server Terminal Services solution to provide call=3D20
> center functionality for all Central Reservation Centers worldwide.
> =3D3D20
> Though potentially viewed as a minor detail in the overall=3D20
> solution, one of the vital requirements of this solution is=3D20
> for the call center agents to at all times be able to=3D20
> identify where in their call center applications they have=3D20
> navigated.  This is especially true for agents that are=3D20
> visually impaired and/or have other physical challenges=3D20
> relating to mouse movements and keyboard operation.  With the=3D20
> Windows 2000 Server platform this was a non-issue, as the=3D20
> cursor blink rate was a functional and adjustable setting,=3D20
> that could be tailored to the target Terminal Services environment.
> =3D3D20
> This brings us to the issue at hand:  In Windows 2003, the=3D20
> cursor blink functionality has been globally disabled for the=3D20
> purpose of optimizing bandwidth usage of the RDP protocol and=3D20
> Terminal Services.  As one can surmise, this means that even=3D20
> in scenarios were available bandwidth is not an issue, this=3D20
> feature cannot be enabled.  In Best Western International's=3D20
> Terminal Services environment, cursor blinking has by design=3D20
> been enabled since the release of Windows NT 4.0 Terminal=3D20
> Server Edition, and is currently enabled in the Windows 2000=3D20
> Server-based implementation.  The Terminal Services=3D20
> environment spans multiple LAN/WAN architectures, including=3D20
> Dial-up modem connectivity, DSL/ADSL, Frame Relay circuits,=3D20
> T1/T3, and 100/1000Mb LAN segments.  The individual servers=3D20
> routinely handle 250+ concurrent Terminal Services sessions=3D20
> without performance issues.  At no point have we experienced=3D20
> issues relating to bandwidth usage as a result of the cursor=3D20
> blink feature.
> =3D3D20
> In summary, and judging from the numerous responses received=3D20
> from posts on newsgroups and other support forums on this=3D20
> topic, this issue is one that impacts decisions regarding the=3D20
> feasibility of Windows 2003 as a Terminal Services solution. =3D20
> The suggested behavior for the cursor blink feature would=3D20
> mirror the functionality on the Windows 2000 Server platform,=3D20
> but with one small adjustment:  The cursor blink feature is=3D20
> enabled and adjustable, but the default behavior should be=3D20
> set to "no blinking" (-1).
> =3D3D20
> Please investigate if would be possible to submit this case=3D20
> as a justification for a patch or revision of the associated=3D20
> code.  Below are details of the issue experienced.  Let me=3D20
> know if you have any questions or concerns.
> =3D3D20
> Thanks,
> =3D3D20
> Dag Sjolund, MCSE, CCNA, CCA, CISSP
> Senior Systems Engineer
> Best Western International, Inc. - THE WORLD'S LARGEST HOTEL=3D20
> CHAIN(r) =3D3D20
>=3D20
> --------------------------------------------------------------
> ----------
> --------
>=3D20
> =3D3D20
> Summary of issue at hand:
>=3D20
> Platform: Windows 2003 Server Enterprise Edition with all=3D20
> updates, upgraded in place from Windows 2000 Advanced Server=3D20
> SP3.  Running native Terminal Services (RDP 5.2).
>=3D20
> Symptoms:  User profiles retained the pre-upgrade=3D20
> CursorBlinkRate settings, but cursor is not blinking at all. =3D20
> The users are able to change the Cursor blink rate setting=3D20
> Control Panel's Keyboard applet properties, but it has no=3D20
> actual effect on the blink rate.  Cursor blinking and the=3D20
> functional adjustment of this value seems to be globally=3D20
> disabled.  There are no "override" string values in the=3D20
> HKLM\System\CurrentControlSet\Control\Terminal
> Server\WinStations\RDP-Tcp\UserOverride\Control Panel\Desktop key.
> Adding a "CursorBlinkRate" string value with a desired=3D20
> millisecond value in this key has no effect.
>=3D20
> =3D3D20
>=3D20
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