[THIN] Citrix from an offshore connection

  • From: Stewart Werley <Stewart_Werley@xxxxxxxx>
  • To: "thin.net " <thin@xxxxxxxxxxxxx>
  • Date: Mon, 7 Mar 2005 11:42:05 -0500

We have a consultant's office in India that is experiencing major 
performance issues when using Citrix.  Here's what I'm seeing.

First, 3 Citix Metaframe XP servers, Win2003 server, published application 
(colors reduced to 256 for the published app to reduce traffic).

Local connections run fine.  We also have several VMWare boxes and if we 
connect to those locally we can remote control the machines and launche 
citrix on those machines and they run fine as well. 

Here is the situation at the offshore consultant's office.  Because we 
cannot control the way they build their desktops, they use a T1 direct 
connect to our network, with XP on the desktop and they use WindowsXP 
remote desktop to control the above mentioned VMWare sessions.  From those 
VMWare sessions, they have two options- Run the fully installed thick 
client program or run the same program published through Citrix.  When 
they run the fat client, their performance is fine, when they run the same 
app through Citrix, the performance is so slow as to be nearly unusable. 

They have also tried to bypass the T1 network connection and connect to 
our network through a separate pipe using VPN.  They are seeing the same 
slow performance.

Domestically, we're not seeing this issue with users attempting to run 
through the VPN.

I was wondering if ANYONE had ANY ideas on things we might look at to 
improve this performance?

Any and all help would be greatly appreciated.

Stewart Werley
Consultant - BTS Equity 
Guardian Life
3900 Burgess Place
Bethlehem, PA  18017
610-807-6690
Stewart_Werley@xxxxxxxx


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