Maybe I'm missing something, but it looks to me like the offshore connection must be going over a satellite link. If so, the latency (ping time) is probably over 700 ms, which results in truly awful Citrix interaction. If you can't get the ping time under 200ms, it's not going to be very good. You could try configuring Speedscreen 3 (aka local echo); some apps respond well to it. /kenw On Mon, 7 Mar 2005 16:37:54 -0600, you wrote: >What do tracert's look like between the two points? Sometimes these can >show a slow leg that specifically impacts user experience. > >Bill > >-----Original Message----- >From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On >Behalf Of Andrew Wood >Sent: Monday, March 07, 2005 2:52 PM >To: thin@xxxxxxxxxxxxx >Subject: [THIN] Re: Citrix from an offshore connection > >Why not publish the access icons from a web interface - then you can be >in greater control of the .ica settings. > >Can you show the .ica connection file that you are using. > >Where's the data for the app they are connecting to? What does the app >do? > >Also, whats the MTU size on the connection that they are coming across >on? > >-----Original Message----- >From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On >Behalf Of Matt Kosht >Sent: 07 March 2005 16:56 >To: thin@xxxxxxxxxxxxx >Subject: [THIN] Re: Citrix from an offshore connection > >256 colors isn't faster in this release of Metaframe. It is there >primarily more for legacy compatibility. 16 bit color is much more >optimized. Make sure data compression and bitmap caching is enabled on >the client. I would also experiment with turning Speedscreen on the >application you are using primarily. > > >On Mon, 7 Mar 2005 11:42:05 -0500, Stewart Werley ><Stewart_Werley@xxxxxxxx> >wrote: >> >> We have a consultant's office in India that is experiencing major >> performance issues when using Citrix. Here's what I'm seeing. >> >> First, 3 Citix Metaframe XP servers, Win2003 server, published >> application (colors reduced to 256 for the published app to reduce >traffic). >> >> Local connections run fine. We also have several VMWare boxes and if >> we connect to those locally we can remote control the machines and >launche >> citrix on those machines and they run fine as well. >> >> Here is the situation at the offshore consultant's office. Because we > >> cannot control the way they build their desktops, they use a T1 direct > >> connect to our network, with XP on the desktop and they use WindowsXP >> remote desktop to control the above mentioned VMWare sessions. From >> those VMWare sessions, they have two options- Run the fully installed >> thick client program or run the same program published through Citrix. >> When they run the fat client, their performance is fine, when they run > >> the >same app through >> Citrix, the performance is so slow as to be nearly unusable. >> >> They have also tried to bypass the T1 network connection and connect >> to our network through a separate pipe using VPN. They are seeing the > >> same slow performance. >> >> Domestically, we're not seeing this issue with users attempting to run > >> through the VPN. >> >> I was wondering if ANYONE had ANY ideas on things we might look at to >> improve this performance? >> >> Any and all help would be greatly appreciated. >> >> Stewart Werley >> Consultant - BTS Equity >> Guardian Life >> 3900 Burgess Place >> Bethlehem, PA 18017 >> 610-807-6690 >> Stewart_Werley@xxxxxxxx >> >> ________________________________ >> >> >> >> >> This message, and any attachments to it, may contain information that > >> is privileged, confidential, and exempt from disclosure under >> applicable >law. >> If the reader of this message is not the intended recipient, you are >> notified that any use, dissemination, distribution, copying, or >> communication of this message is strictly prohibited. If you have >> received this message in error, please notify the sender immediately >> by return e-mail and delete the message and any attachments. Thank >you. >******************************************************** >This Weeks Sponsor: RTO Software TScale >TScale provides a cost-effective way to improve performance, capacity >and stability for thin-client servers like Citrix MetaFrame or Microsoft >Terminal Services running Windows NT, 2000 or 2003. >http://www.rtosoft.com/enter.asp?id=296 >********************************************************** >Useful Thin Client Computing Links are available at: >http://thin.net/links.cfm >ThinWiki community - Excellent SBC Search Capabilities! >http://www.thinwiki.com >*********************************************************** >For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode >use the below link: >http://thin.net/citrixlist.cfm > >******************************************************** >This Weeks Sponsor: RTO Software TScale >TScale provides a cost-effective way to improve performance, capacity >and stability for thin-client servers like Citrix MetaFrame or Microsoft >Terminal Services running Windows NT, 2000 or 2003. >http://www.rtosoft.com/enter.asp?id=296 >********************************************************** >Useful Thin Client Computing Links are available at: >http://thin.net/links.cfm >ThinWiki community - Excellent SBC Search Capabilities! >http://www.thinwiki.com >*********************************************************** >For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode >use the below link: >http://thin.net/citrixlist.cfm > > >******************************************************** >This Weeks Sponsor: RTO Software TScale >TScale provides a cost-effective way to improve performance, capacity and >stability for thin-client servers like Citrix MetaFrame or Microsoft Terminal >Services running Windows NT, 2000 or 2003. >http://www.rtosoft.com/enter.asp?id)6 >********************************************************** >Useful Thin Client Computing Links are available at: >http://thin.net/links.cfm >ThinWiki community - Excellent SBC Search Capabilities! >http://www.thinwiki.com >*********************************************************** >For Archives, to Unsubscribe, Subscribe or >set Digest or Vacation mode use the below link: >http://thin.net/citrixlist.cfm Ken Wallewein K&M Systems Integration Phone (403)274-7848 Fax (403)275-4535 kenw@xxxxxxxx www.kmsi.net ******************************************************** This Weeks Sponsor: RTO Software TScale TScale provides a cost-effective way to improve performance, capacity and stability for thin-client servers like Citrix MetaFrame or Microsoft Terminal Services running Windows NT, 2000 or 2003. http://www.rtosoft.com/enter.asp?id)6 ********************************************************** Useful Thin Client Computing Links are available at: http://thin.net/links.cfm ThinWiki community - Excellent SBC Search Capabilities! http://www.thinwiki.com *********************************************************** For Archives, to Unsubscribe, Subscribe or set Digest or Vacation mode use the below link: http://thin.net/citrixlist.cfm