Hi group, Just wanted to finalize this thread with information I obtained from latest conference call with Citrix support. I will go by each question we asked earlier. 1. Citrix confirmed that connection policies were not cumulative. If a user has 2 connection policies assigned (ex. With different endpoint scans) only the policy with highest priority is processed. 2. Citrix promised a workaround so user can get portal when connection policy fails. I'll keep you posted. 3. Continuous scans are coming from Net6 appliance and EPA scans are coming with Citrix MSAM. That is why you need VPN client up to do continuous scans (thanks Carl). 4. Citrix will only continue to support a few major AV vendors in their EPA scans. The rest is given away as an opportunity for partners like www.epafactory.com <http://www.epafactory.com/> . These scans from partners are not cheap though. Or you can use SDK from Citrix at your own risk. Long story short AAC turned out to be an uncompleted marriage of Net6 appliance and Citrix MSAM. Citrix rushed it to the market without a lot of testing. Along the way we encountered some other interesting confirmed bug when AAC portal login is case sensitive for home directory share access. We are waiting for a hotfix for that as well. That's all the story for now. Thanks, Pavlo Ignatusha Systems Network Coordinator Pembroke Regional Hospital tel. +1 (613) 732-3675 ext.6150 fax. +1 (613) 732-9986 ________________________________ From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf Of Jeff Pitsch Sent: March 21, 2006 1:15 PM To: thin@xxxxxxxxxxxxx Subject: [THIN] Re: CAG AAC 4.2 fallback connection policies 1) not sure on this as still investigating but I'm guessing your using either policies or endpoint analysis wrong when setting up. 2) It's a vpn connection meaning your now local to the protected network. if it was going to the CAG you'd be going outside of that. I would think it's working the way it should. 3) Dunno, have to ask Citrix which I will do tonight since I'm chatting with them on AAC. 4) download the SDK and good luck. I've heard it's not easy. This link: http://support.citrix.com/forums/thread.jspa?forumID=101&threadID=73893&; tstart=0 has other links in it you may be interested in. Jeff On 3/21/06, Pavlo Ignatusha <Pavlo.Ignatusha@xxxxxxxxxxxxx> wrote: Hi group, Lately we were working on CAG with AAC policies. Along the way we encountered a few difficulties and we thought we'd ask for your input. Environment: CAG with AAC option v4.2 (no hotfix AAC420W001). PS4 3-server farm. Windows Server 2003 SP1 AD. We would like to use some endpoint analysis and continuous scans in our AAC policies. We also would like to configure a fallback type of access so if the client device does not pass the requirements they still get AAC portal with minimum of "Preview" access. Here is what we found: Continuous scans seem to only work with Citrix Secure Access client (VPN). In other words if you want to use continuous scan, the user must fall under the requirements for a connection policy that launches the client. You can have multiple connection policies, but it will only look at the policy with the highest priority. Once that either fails or passes, it will react accordingly. So, if you have one connection policy that would say to launch the VPN client under restrictive conditions (they have a certain antivirus running and a watermark in the registry), and a connection policy with a lower priority that says not to launch it under a less restrictive condition (such as that antivirus is not installed, or that the watermark is not present), once the first one passes or fails, it simply reacts to that policy rather then going to next policy if the previous policy failed. Now, when that initial policy that tries to connect to the VPN fails due to the non-restrictive conditions, no VPN connection is made. This would be satisfactory if the portal didn't react a certain way with a VPN connection. Basically what happens is that when the Secure Access client is launched, the portal automatically tries to redirect its connection to: https://aac_server_fqdn/citrixlogonpoint/logonpoint_name And not the usual https://appliance_fqdn/citrixlogonpoint/logonpoint_name And that's not a problem if the VPN connection is established, but when it fails, you suddenly don't have this network resource, and hence, can't hit the portal anymore. This is also true if a continuous scan detects an error after a VPN connection is established. (Just an aside: When the VPN does make a connection and the user doesn't have any network resources assigned through access policies, they have a default resource of the AAC server. That way, when a VPN client is connected, the users can then hit the AAC server fine, we're just not sure WHY this happens this way.) Using access policies and Endpoint Analysis scans it seems possible to give different levels of access depending on the conditions that are present on the client device (antivirus running, certain browser, etc...). It is not too straightforward either as we had to create 1 filter for the condition of antivirus, and 1 filter with NOT antivirus (using the 'not' operator in the filter). Then we created 2 access policies, one with each of the filters, so that when a user has an antivirus present (that is based on our endpoint analysis), they receive certain capabilities, and if they don't have it present, they receive restricted capabilities. So we have some questions... 1- How to configure fallback between connection policies? So far we think that the server looks at the highest priority connection policy, and then reacts accordingly without looking at any other connection policy that is associated with that specified user. This way it is completely useless to have a connection policy priority list and also to have different connection policies applying to the same user when they come from different devices (such as a less secure environment). 2- Why does the portal try to connect to the FQDN of the AAC rather then the FQDN of the appliance if the Citrix Secure Access client is engaged (whether it be a successful connection or not, see previous question)? Frankly, if this did not happen, then we really wouldn't be too worried about a fallback connection policy when the initial connection policy fails, as the user would still be able to access the portal as normal, just not any network resources. This is exactly what we would setup as a fallback connection policy anyways. 3- Why can't we also use continuous scans on access policies? Is this simply because it needs a VPN connection to the user to continuously check for these things? 4- How do we create custom endpoint analysis scans? Ideally, if we can't get the continuous scan and fallback connection policy stuff figured out, then we'd still like to check for registry watermarks. This ability (registry checking) only seems to be in the continuous scan, although, in the endpoint analysis, there is a section for custom endpoint analyses. The problem with that is, is it's looking for a *.cab file, which I have absolutely no idea how to create. Thanks, Pavlo Ignatusha & Curtis Brunet, Pembroke Regional Hospital tel. +1 (613) 732-3675 ext.6150 fax. +1 (613) 732-9986 -- The information in this email belongs to the Pembroke Regional Hospital and may contain confidential and privileged information for the sole use of the individual or organization to which it is addressed. If you are not the intended recipient, you are hereby notified that any disclosure, copying or distribution of the contents of this email is prohibited. 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