[THIN] Re: AW: Re: Windows cannot load your profile. Please increase the registry size and restart the computer.

  • From: "Joe Shonk" <joe@xxxxxxxxxxxxxxxxxxx>
  • To: <thin@xxxxxxxxxxxxx>
  • Date: Wed, 27 Oct 2004 08:00:41 -0700

How many users are connecting to this server?  What is the size of the
ntuser.dat of these users? And are you sure that the user?s hive is being
unloaded properly when the log off?  Are you running UPHClean and have you
enable event logging for UPHClean?

 

Joe

 

  _____  

From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Nuno Jose Sequeira
Sent: Wednesday, October 27, 2004 7:26 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: AW: Re: Windows cannot load your profile. Please
increase the registry size and restart the computer.

 

Well... as Torben said, even increasing the registry size to above 200Mb
will not work. I used 256Mb and despite the average of the server's registry
being 130Mb it still continues to give the message and not allowing the
users to connect....

  _____  

From: Claus, Torben [mailto:Torben.Claus@xxxxxxxxxxxxxxxxxxx] 
Sent: quarta-feira, 27 de Outubro de 2004 14:57
To: thin@xxxxxxxxxxxxx
Subject: [THIN] AW: Re: Windows cannot load your profile. Please increase
the registry size and restart the computer.

Mmh ? NTREGOPT will compact the physical Size of the Registry on the HDD not
the content inside

- so for that case here it don?t do anything to solve the Problem?

 

From the Author:

?Note that the program does NOT change the contents of the registry in

any way,?

 

Correct me plz if I?m wrong?

 

greetings

Mit freundlichen Grüßen

Torben Claus
HKL BAUMASCHINEN
Lademannbogen 130
22331 Hamburg
Tel: 040-53802-381
Fax: 040-53802-809

  _____  

Von: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] Im Auftrag
von Robert K Coffman Jr - Info From Data Corporation
Gesendet: Mittwoch, 27. Oktober 2004 15:24
An: thin@xxxxxxxxxxxxx
Betreff: [THIN] Re: Windows cannot load your profile. Please increase the
registry size and restart the computer.

 

Also a program called NTREGOPT will compact your registry files if they have
any whitespace in them.  Make a repair disk before using!

 

- Bob Coffman

-----Original Message-----
From: Rick Mack [mailto:thin-bounce@xxxxxxxxxxxxx]On Behalf Of Rick Mack
Sent: Tuesday, October 26, 2004 10:53 PM
To: thin@xxxxxxxxxxxxx
Subject: RE: [THIN] Re: Windows cannot load your profile. Please increase
the registry size and restart the computer.

Hi Nuno,

 

I assume you've maxed out the maximum registry size? 

 

If the servers are still set to the defaults, then your problem is quite
simple, there's not enough registry space..

 

My Computer > properties > advanced > performance options > change >
registry size > maximum registry size.

 

Try 216 MB.

 

Used to see a problem in NT 4 where the software hive got too big and really
squeezed the amount of registry left to load user profiles. This could
conceivably also happen on win2k. Check the size of the Software hive under
\winnt\system32\config. If it's a lot bigger than about 40-45 MB, there
could be a problem.

 

regards,

 

Rick

 

Ulrich Mack

Volante Systems 

 

 


  _____  


From: thin-bounce@xxxxxxxxxxxxx on behalf of Nuno Jose Sequeira
Sent: Wed 27/10/2004 12:44 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Windows cannot load your profile. Please increase the
registry size and restart the computer.

Hi,

 

The servers reboot every day at night, and everyday (when the connections
are intense) we have that same message:

Windows cannot load your profile. Please increase the registry size and
restart the computer.
Windows cannot log you on because the profile cannot be loaded. Contact your
network administrator.
DETAIL- Insufficient system resources exist to complete the requested
service.

 

But how about those settings on PagedPoolSize and PoolUsageMaximum? Do you
think it should be removed? How can I fix this?

 

Thanks.

 

Nuno 

 


  _____  


From: Landin, Mark [mailto:Mark.Landin@xxxxxxxxxxxxxxxx] 
Sent: terça-feira, 26 de Outubro de 2004 15:23
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Windows cannot load your profile. Please increase the
registry size and restart the computer.

The telling sign would be if the behavior persists across reboots. If a
reboot doesn't make the error go away, then it's not anything UPHClean is
going to fix.

 

I had this same problem some time ago and the answer was indeed to twiddle
the PagedPoolSize and PoolUsageMaximum. If that doesn't work, I'm stuck.

 


  _____  


From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Joe Shonk
Sent: Tuesday, October 26, 2004 8:28 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Re: Windows cannot load your profile. Please increase the
registry size and restart the computer.

Download and install UPHClean from the Microsoft web site.  This could due
to profile not unloading properly and stealing system resources.

 

Joe

 


  _____  


From: thin-bounce@xxxxxxxxxxxxx [mailto:thin-bounce@xxxxxxxxxxxxx] On Behalf
Of Nuno Jose Sequeira
Sent: Tuesday, October 26, 2004 5:00 AM
To: thin@xxxxxxxxxxxxx
Subject: [THIN] Windows cannot load your profile. Please increase the
registry size and restart the computer.

 

Our customer is having problems with their Citrix servers:

 

4 Citrix MTF XPe FR3 servers w/ 60 users (1 server with 4Gb RAM, 1 with
1,5Gb, another with 1Gb and the last one with 700MB) 

 

 

They are getting this error ID: 1000

 

Windows cannot load your profile. Please increase the registry size and
restart the computer.

 

Windows cannot log you on because the profile cannot be loaded. Contact your
network administrator.

 

DETAIL- Insufficient system resources exist to complete the requested
service.

 

 

I've used many Microsoft's advices like:

 

http://support.microsoft.com/kb/312362/EN-US/

 

 

And setup the registry on ALL the servers like:

 

RegistrySizeLimit = 256Mb

 

AND

 

Value name: PoolUsageMaximum
Data type: REG_DWORD
Radix: Decimal
Value data: 40 

Setting the value at 40 informs the Memory Manager to start the trimming
process at 40 percent of PagedPoolMax rather than the default setting of 80
percent. 

 

Value name: PagedPoolSize
Data type: REG_DWORD
Radix: Hex
Value data: 0xFFFFFFFF 

Setting PagedPoolSize to 0xFFFFFFFF allocates the maximum paged pool in lieu
of other resources to the computer.

 

 

This setting consumes a lot of Page Swap, and I've also found out that we
are still having the same MSG error mainly on the 4Gb RAM server and on the
1.5Gb RAM!

 

 

 

Could you please help us?

 

This is becoming critical and users cannot login to the servers!!!

 

Thanks.

 

Regards,

Nuno

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