OK: used working monitor...some blems: $25.00 Half-price for delivery/installation ; $25.00 ----------------------------------------- Total bill: * $50.00* OR:... price watch or Ebay: used monitor as-is: $25.00 shipping/handling,(hope it makes it Ok) $25.00 ---------------------------------------------------------- tptal out of pocket: *$50.00* *Trying to help someone and getting kicked for doing it:..............* *Priceless.*................................................................................... ;-) Phil Philip Bader Jan Phyl TV Inc. (estab. 1976) 3420 Recker Hwy. Winter Haven, Fl. 33880 Fax (863) 299-8821 email: tjanphyl@xxxxxxxxxxxxxxx personal/ alt. email: pbader@xxxxxxxxxxxxxxx see our ad at: http://jan-phyl-television-pc-monitor-service.9601288257006.worldpages-ads.com/ Al L wrote: >Lindsey, > Would they come to his house and hook it up for free?Please read the e >mail again,all of it! > Proves you either get a good buck or stay home, in my humble opinion. > >Al Leatherman >224 RT. 46 >Mine Hill, NJ 07803 >973-361-5796 >WWW.ALS-TV.NET > >----- Original Message ----- >From: "Lindsey Altman" <athomeservice@xxxxxxxxxxxxx> >To: <techassist@xxxxxxxxxxxxx> >Sent: Wednesday, July 13, 2005 8:32 AM >Subject: [TechAssist] Re: was I wrong with free trips, helping seniors? > > > > >>Hi John, >> >> I hate to burst your bubble. They could have gotten a brand new one = >>for >>the price you got in it. Check out pricewatch.com and in the future a = >>good >>price for what you sold baring the scratches would probably be around >>$25.00. >> >> HTH, >> Lindsey =20 >> >>Lindsey Altman >>At Home Service Company >>440 Cedar Ave. >>Claxton, Georgia 30417 >>912-739-1019 >>athomeservice@xxxxxxxxxxxxx >> >> >>-----Original Message----- >>From: techassist-bounce@xxxxxxxxxxxxx >>[mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of fremur01@xxxxxxxxx >>Sent: Tuesday, July 12, 2005 9:31 PM >>To: techassist@xxxxxxxxxxxxx >>Subject: [TechAssist] Re: was I wrong with free trips, helping seniors? >> >>John,=20 >> >>I had a recent monitor call that was quite an eye >>opener. Recently I invested in a newer phone system >>that screens and routes calls along with clearly >>stating minimum on site service charges (which is $45 >>by the way) etc. Anyway, so I get a message one day >>from this man who needed a monitor fixed. It was dead, >>and belonged to his daughter.=20 >> >>The message was along the lines of "My screen is dead >>and I don't want to put over $45 in a monitor=85" So me >>trying to at least follow-up spoke with him called and >>explained that most pc monitors are not worth the >>trouble to fix, especially if under 17". Trying to be >>a good Samaritan I remembered having a few "test/spare >>15" monitors" and offered to do a home service call >>and swap out the old one for the $45 fee. He agreed to >>that, got to his daughters house, (public housing by >>the way)...installed the unit and removed the old one. >>No complaints, he was rather pleased.... >> >>It gets better...the other day his daughter calls with >>a generic "I have a few questions...please give me a >>call " message. Turns out this cheapskate was griping >>because the screen had a few scratches and it was hard >>for her to play games...Holy Moly! >> >>I practically gave them the monitor for free! What >>would a tow-truck driver do if a stranded motorist ran >>out of gas, he gives them a couple of gallons to get >>vehicle started=85then have them gripe about whether it >>was name brand gas=85 >> >>Anyway, this last customer rubbed me the wrong way to >>say the least. I've always heard that beggars can't be >>choosey or something along those lines but that took >>the cake. Techs, Go with your gut feeling in the >>future when it comes to cheapskates. Let them know the >>charge upfront and bill for your expertise!! >> >>Fred >>MTS Electronics >>Fayetteville, NC >>fremur01@xxxxxxxxx >> >> >>----- Original Message -----=20 >> >>Phil and all, >> >>Let me relate an experience that has helped me >>throughout the years... >> >>Several years ago I was called out to service a >>customer's TV in the home.=20 >>It was an NAP C5 chassis with a stuck relay. Now >>normally I would replace=20 >>the relay as I have found that cleaning them is a >>temporary fix at best, but=20 >>this little old lady was giving me a sob story about >>how broke she was, how=20 >>this was her only entertainment, how she could not >>afford such an expensive=20 >>repair.... (we have all heard it) >> >>Reluctantly I removed the cover and cleaned the relay >>contacts and restored=20 >>the set to proper operation and handed her the bill >>for the service call=20 >>only after listening to her for 30 minutes(as I felt >>sorry for her) . As=20 >>she was writing out her check, and entering it in her >>checkbook, I noticed=20 >>her checking account balance was slightly over >>$25,000.00 . >> >>No money? Cannot afford repair? Well.... >> >>I learned then and there that it doesn't pay to feel >>sorry for someone, and=20 >>I have since treated all customer's the same whether >>they complain or not.=20 >>I give them the price, don't negotiate, and they can >>accept it or I will=20 >>move on. When someone wants to negotiate, I tell them >>that this is the=20 >>price, and the longer they keep me from doing my job >>the more expensive the=20 >>repair will be. Do you think any other retailer will >>waive or reduce=20 >>charges? I don't think so. >> >>You are ultimately responsible for your own destiny-=20 >>Be professional and=20 >>charge what the job is worth. In the long run, you >>may get a reputation for=20 >>being "soft" and then you have to deal with those >>customers all the time.=20 >>Remember, you do not know their situation nor do you >>need to- treat every=20 >>one fairly and then you have nothing to worry about. >> >>JMHO >> >>John E. Wilkins Jr., CSM/A+ >>Home TV Service >>3468 So. Main St. >>Salt Lake City, Ut. 84115 >> >>(801)486-5641 >>fax (801)467-2294 >> >>jwilkinsjr@xxxxxxxxx >> >>Proud Member of NESDA since 2000- are you? Check >>it out=20 >>http://www.nesda.com >> >> >>. >>----- Original Message -----=20 >>From: "Phil Bader" <tjanphyl@xxxxxxxxxxxxxxx> >>To: "Techassist-B (private)" <repair@xxxxxxxxxxxxxxx> >>Sent: Tuesday, July 12, 2005 1:58 PM >>Subject: [TechAssist-B] was I wrong with free trips, >>helping seniors? >> >> >> >> >>>I guess I'm not really bitter because maybe he really >>> >>> >>is hard up. But >> >> >>>here's how the "test case" went: >>>;-) >>>Don't scold me,guys! >>>As you know, I picked up a senior man's 25" TV at >>> >>> >>lunch today.(waived >> >> >>>the trip charges,collected the 39.00 shop fee) >>>Sound, no pix.Sharp 25G-S60 >>>At shop, found just a line across screen. >>>I found what I needed to fix it in parts. Vance has >>> >>> >>them. >> >> >>>$79.00 Basic shop labor + about 30.00 parts. >>>109.60 + tax. >>>basic labor + parts/shipping+ tax - deposit, trips >>> >>> >>all free. >> >> >>>Bal due $78.27, can have ready,delivered Thursday >>> >>> >>noon. >> >> >>>"Thursday! That long???" >>>"Wow....that much! Do you take installments? Can I >>> >>> >>make payments? I get >> >> >>>paid the 1st of the month!" >>>No,sir, we are a COD repair shop. If you want to >>> >>> >>have us fix and hold it >> >> >>>til the 1st of the month we will... >>>"Ohhh No! I need it now! My web (internet) TV is on >>> >>> >>that.I have emails! >> >> >>>I need it now! two days? That long?" >>>I said well, I am sensitive to seniors, thats why I >>> >>> >>waived almost 40.00 >> >> >>>already, offered 48 hour service,too but I can't do >>> >>> >>that AND finance >> >> >>>you,sir . >>>(He wants platinum service but has no money) >>>"Well, I'll manage to get the money together >>> >>> >>somehow... Just bring it >> >> >>>Thursday... " >>>See what I got into? >>>Maybe I am looking at it all wrong. >>>Phil >>> >>>--=20 >>> >>>Philip Bader >>>Jan Phyl TV Inc. (estab. 1976) >>>3420 Recker Hwy. Winter Haven, Fl. 33880 >>>Fax (863) 299-8821 >>>email: tjanphyl@xxxxxxxxxxxxxxx >>>see our ad at: >>> >>> >>> >>http://jan-phyl-television-pc-monitor-service.9601288257006.worldpages-ad= >>s.c >>om/ >> >> >> >> >>-------------------------------------------------------------------------= >>--- >>- >>This Email List is Public. Remove: http://www.tech-assist.org/remove.htm >>Set Vacation >>mailto:ecartis@xxxxxxxxxxxxx?subject=3Dset%20techassist%20vacation >>Lost Password: http://www.tech-assist.org and select "Login Problems?". >>Email Archives: //www.freelists.org/archives/techassist/ >> >>----------------------------------------------------------------------------- >>This Email List is Public. Remove: http://www.tech-assist.org/remove.htm >>Set Vacation >>mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation >>Lost Password: http://www.tech-assist.org and select "Login Problems?". >>Email Archives: //www.freelists.org/archives/techassist/ >> >> >> > > >----------------------------------------------------------------------------- >This Email List is Public. Remove: http://www.tech-assist.org/remove.htm >Set Vacation mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation >Lost Password: http://www.tech-assist.org and select "Login Problems?". >Email Archives: //www.freelists.org/archives/techassist/ > > > > ----------------------------------------------------------------------------- This Email List is Public. Remove: http://www.tech-assist.org/remove.htm Set Vacation mailto:ecartis@xxxxxxxxxxxxx?subject=set%20techassist%20vacation Lost Password: http://www.tech-assist.org and select "Login Problems?". 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