[TechAssist] Re: UPDATE, Final solution! Re: Gateway Plasma GTW-P42M102 zapped by static from a hot secretary.

  • From: "J Silverman" <greentron@xxxxxxx>
  • To: <techassist@xxxxxxxxxxxxx>
  • Date: Wed, 14 Apr 2004 16:09:07 -0400

There is nothing that Nesda can do about it. It is not illegal. Philips just
announced that IBM will be taking over their parts, service, and customer
relations (at least in the U.S.) They did not say what will happen with
regard to their existing ASCs.
The people that are really panicking are the parts distributors. This
exchange only stuff and exclusive service arrangements with the supply chain
management organizations of companies like UPS and IBM leaves distributors
with no source of parts and no body to sell them to if they could get them.
Jerry Silverman
Greentron Inc
4 Newland Ave
Greenville SC 29609
864 232 3889
Fax 271 2080
mailto:greentron@xxxxxxx
----- Original Message -----
From: "Jim Myers" <jr.myers@xxxxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Wednesday, April 14, 2004 3:50 PM
Subject: [TechAssist] Re: UPDATE, Final solution! Re: Gateway Plasma
GTW-P42M102 zapped by static from a hot secretary.


> Other manufacturers are doing about the same thing, lots of new products
> are exchange only, no parts available, no service manuals available and
> once the product is out of warranty the price to exchange it is more
> than a new replacement unit. I'm sure there are laws against some of
> this, unfair trade practices, price fixing, etc. but I'm too far over
> the hill to really give a damn. Maybe some organization like NESDA
> should be looking into it. Maybe they are, does anyone know?
>
****************************************************************************
***************************************
> Since 1972
> Jim Myers
> Telrad Electronics
> Fort Wayne, Indiana
>
>
> Ed Gaidies wrote:
> > Whole new Rip-Off.
> >
> > -Ed-
> >
> >
> >
> > Tel-Tek Electronics
> > Ontario-Canada
> >
> > teltek3@xxxxxxxxxxxx
> > ----- Original Message -----
> > From: "Doug Keller" <dek@xxxxxxxxxxxxxx>
> > To: <techassist@xxxxxxxxxxxxx>
> > Sent: Wednesday, April 14, 2004 3:08 PM
> > Subject: [TechAssist] Re: UPDATE, Final solution! Re: Gateway Plasma
> > GTW-P42M102 zapped by static from a hot secretary.
> >
> >
> >
> >>Is that all? Only a grand? I figured it would be more when they wanted
> >>$300 just to reload windows. (you need their "secret code" to unlock the
> >>cmos and it must be so classified that they can't tell you over the
> >>phone, by email, or snail-mail)
> >>
> >>Doug Keller
> >>Wis-Kel Electronics
> >>101 Freeland Ave.
> >>Terra Alta, WV
> >>USA        26764
> >>dek@xxxxxxxxxxxxxx
> >>dek@xxxxxxxxxxxxxxx
> >>http://www.tech-assist.org
> >>"Learn from the mistakes of others, because you
> >>won't live long enough to make them all yourself"
> >>
> >>
> >>
> >>
> >>
> >>Jim Myers wrote:
> >>
> >>
> >>>Gateway refuses to sell parts even with pressure from the customer.
> >>>Return set to customer, Gateway will send someone to fix it for a cool
> >>>$1000.00.
> >>
>
>>**************************************************************************
*
> >
> > ****************************************
> >
> >>>Since 1972
> >>>Jim Myers
> >>>Telrad Electronics
> >>>Fort Wayne, Indiana
> >>>
> >>>
> >>>Jim Myers wrote:
> >>>
> >>>
> >>>
> >>>>The voltage goes to zero with the sensor removed. There is no pullup
> >>>>resistor so I'm pretty sure the IC is the problem. I'll try Zenith
next
> >>>>week, maybe the have a similar model.
> >>
>
>>>*************************************************************************
*
> >
> > *****************************************
> >
> >>>>Since 1972
> >>>>Jim Myers
> >>>>Telrad Electronics
> >>>>Fort Wayne, Indiana
> >>>>
> >>>>
> >>>>greentron@xxxxxxx wrote:
> >>>>
> >>>>
> >>>>
> >>>>
> >>>>>Do you measure a low resistance to ground on the sensor output lead?
> >>>>>Does the voltage on that lead go up to 5 (or maybe 3) volts with the
> >>>>>sensor removed? Is there a pull-up resistor?
> >>>>>J Silverman
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>
> >>>>>>Tried a different IR sensor, no help, still just three tenths of a
> >>>>>>volt on the output pin and ity-bitty pulses from the remote. I
traced
> >>>>>>the IR path to IC U4 which is an 80 pin surface mount square
> >>>>>>flatpack, goes to pin 80. Number on U4 is 6413079F18 and it is on
the
> >>>>>>board with 2 15 pin VGA, 1 9 pin serial and a flat panel monitor
> >>>>>>connector. Any information on where to get the ic or the board?
> >>>>>>Thanks,
> >>
>
>>>>>***********************************************************************
*
> >
> > ********
> >
> >>>>>>***********************************
> >>>>>>Since 1972
> >>>>>>Jim Myers
> >>>>>>Telrad Electronics
> >>>>>>Fort Wayne, Indiana
> >>>>>>
> >>>>>>
> >>>>>>Scott Beebe wrote:
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>>Hello Jim,
> >>>>>>>If you take out the IR sensor, then that would rule out the
> >>>>>>>receiver. But it
> >>>>>>>
> >>>>>>>
> >>>>>>
> >>>>>>sounds like a micro problem to me.
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>>Thanx,
> >>>>>>>
> >>>>>>>Scott Beebe
> >>>>>>>Ohm Electronics Inc.
> >>>>>>>609 W. Clinton St.
> >>>>>>>Ithaca NY 14850
> >>>>>>>Voice: (607) 273-8406
> >>>>>>>Fax: (607) 273-8743
> >>>>>>>WWW.OhmElectronicsInc.com
> >>>>>>>mailto:Scott@xxxxxxxxxxxxxxxxxxxxx
> >>>>>>>
> >>>>>>>Wednesday, March 31, 2004, 3:57:48 PM, you wrote:
> >>>>>>>
> >>>>>>>Jim> Are technical questions still allowed?
> >>>>>>>
> >>>>>>>Jim> This Gateway GTW-P42M102 has a sticker on the inside that says
> >>>>>>>it is a
> >>>>>>>Jim> LG model PDP42WVSN3. The owner says a worker at the office
> >>>>>>>caused a
> >>>>>>>Jim> static spark when she reached for the buttons on the front,
now
> >>>>>>>it has
> >>>>>>>Jim> the menu displayed over the picture all the time with the
> >>>>>>>cursor bar
> >>>>>>>Jim> scrolling up over and over. Also the remote no longer works.
> >>>>>>>The wire
> >>>>>>>Jim> from the remote receiver at the connector has three tenths of
a
> >>>>>>>volt and
> >>>>>>>Jim> very low amplitude pulses when the remote is activated. The
end
> >>>>>>>wire on
> >>>>>>>Jim> this 6 pin connector has 5 volts. Sounds like the micro or the
> >
> > IR
> >
> >>>>>>>Jim> receiver got zapped but if anyone has service manual or
> >>>>>>>information on
> >>>>>>>Jim> this a little help would be nice.
> >>>>>>>Jim> Thanks,
> >>>>>>>Jim>
> >>>>>>>
> >>>>>>>
>
>>>>>***********************************************************************
*
> >
> > ********
> >
> >>>>>>***********************************
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>
> >>>>>>>Jim> Since 1972
> >>>>>>>Jim> Jim Myers
> >>>>>>>Jim> Telrad Electronics
> >>>>>>>Jim> Fort Wayne, Indiana
> >>>>>>>
> >>>>>>>Jim>
> >>>>>>>
> >>>>>>>
>
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> >>>>>>>
> >>
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