[TechAssist] Re: UPDATE, Final solution! Re: Gateway Plasma GTW-P42M102zapped by static from a hot secretary.

  • From: Doug Keller <dek@xxxxxxxxxxxxxx>
  • To: techassist@xxxxxxxxxxxxx
  • Date: Wed, 14 Apr 2004 15:08:06 -0400

Is that all? Only a grand? I figured it would be more when they wanted 
$300 just to reload windows. (you need their "secret code" to unlock the 
cmos and it must be so classified that they can't tell you over the 
phone, by email, or snail-mail)

Doug Keller
Wis-Kel Electronics
101 Freeland Ave.
Terra Alta, WV
USA        26764
dek@xxxxxxxxxxxxxx
dek@xxxxxxxxxxxxxxx
http://www.tech-assist.org
"Learn from the mistakes of others, because you
won't live long enough to make them all yourself"





Jim Myers wrote:

>Gateway refuses to sell parts even with pressure from the customer. 
>Return set to customer, Gateway will send someone to fix it for a cool 
>$1000.00.
>*******************************************************************************************************************
>Since 1972
>Jim Myers
>Telrad Electronics
>Fort Wayne, Indiana
>
>
>Jim Myers wrote:
>  
>
>>The voltage goes to zero with the sensor removed. There is no pullup 
>>resistor so I'm pretty sure the IC is the problem. I'll try Zenith next 
>>week, maybe the have a similar model.
>>*******************************************************************************************************************
>> 
>>
>>Since 1972
>>Jim Myers
>>Telrad Electronics
>>Fort Wayne, Indiana
>>
>>
>>greentron@xxxxxxx wrote:
>>
>>    
>>
>>>Do you measure a low resistance to ground on the sensor output lead? 
>>>Does the voltage on that lead go up to 5 (or maybe 3) volts with the 
>>>sensor removed? Is there a pull-up resistor?
>>>J Silverman
>>>
>>>
>>>
>>>      
>>>
>>>>Tried a different IR sensor, no help, still just three tenths of a 
>>>>volt on the output pin and ity-bitty pulses from the remote. I traced 
>>>>the IR path to IC U4 which is an 80 pin surface mount square 
>>>>flatpack, goes to pin 80. Number on U4 is 6413079F18 and it is on the 
>>>>board with 2 15 pin VGA, 1 9 pin serial and a flat panel monitor 
>>>>connector. Any information on where to get the ic or the board?
>>>>Thanks,
>>>>********************************************************************************
>>>> 
>>>>
>>>>***********************************
>>>>Since 1972
>>>>Jim Myers
>>>>Telrad Electronics
>>>>Fort Wayne, Indiana
>>>>
>>>>
>>>>Scott Beebe wrote:
>>>>
>>>>        
>>>>
>>>>>Hello Jim,
>>>>>If you take out the IR sensor, then that would rule out the 
>>>>>receiver. But it 
>>>>>          
>>>>>
>>>>sounds like a micro problem to me.
>>>>
>>>>        
>>>>
>>>>>Thanx,
>>>>>
>>>>>Scott Beebe
>>>>>Ohm Electronics Inc.
>>>>>609 W. Clinton St.
>>>>>Ithaca NY 14850
>>>>>Voice: (607) 273-8406
>>>>>Fax: (607) 273-8743
>>>>>WWW.OhmElectronicsInc.com
>>>>>mailto:Scott@xxxxxxxxxxxxxxxxxxxxx
>>>>>
>>>>>Wednesday, March 31, 2004, 3:57:48 PM, you wrote:
>>>>>
>>>>>Jim> Are technical questions still allowed?
>>>>>
>>>>>Jim> This Gateway GTW-P42M102 has a sticker on the inside that says 
>>>>>it is a
>>>>>Jim> LG model PDP42WVSN3. The owner says a worker at the office 
>>>>>caused a
>>>>>Jim> static spark when she reached for the buttons on the front, now 
>>>>>it has
>>>>>Jim> the menu displayed over the picture all the time with the 
>>>>>cursor bar
>>>>>Jim> scrolling up over and over. Also the remote no longer works. 
>>>>>The wire
>>>>>Jim> from the remote receiver at the connector has three tenths of a 
>>>>>volt and
>>>>>Jim> very low amplitude pulses when the remote is activated. The end 
>>>>>wire on
>>>>>Jim> this 6 pin connector has 5 volts. Sounds like the micro or the IR
>>>>>Jim> receiver got zapped but if anyone has service manual or 
>>>>>information on
>>>>>Jim> this a little help would be nice.
>>>>>Jim> Thanks,
>>>>>Jim> 
>>>>>          
>>>>>
>>>>********************************************************************************
>>>> 
>>>>
>>>>***********************************
>>>>
>>>>        
>>>>
>>>>>Jim> Since 1972
>>>>>Jim> Jim Myers
>>>>>Jim> Telrad Electronics
>>>>>Jim> Fort Wayne, Indiana
>>>>>
>>>>>Jim> 
>>>>>          
>>>>>
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>>>>
>>>>
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>>>>
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