First, this might be 2 different issues. How does PIP work? SYMPTOMS Distorted picture, looks like bad cable on all inputs. Smeared dark and reduced luminance. RESOLUTION Found broken pins on CN 306 off BC board also cold solder on CN3301. Repaired broken pins on CN 306 due to no support for this BC board. Also found connections on CN 3301 were cold and needed to resolder those as well. SYMPTOMS Display weak signal on screen. CAUSE Replaced micron, EEPROM. Now TV has new problem. When push menu, display breaks up then shuts down. RESOLUTION In Service Mode pressed 8 then enter thereby resetting the CPU and problem solved. SYMPTOMS Remote inoperable, can press power button set comes on, with volume at max. CAUSE Checked D606 it was good but took ohm reading from center pin of CN006 to ground and found low resistance. Once this plug was disconnected he had remote operation. RESOLUTION Power button only turns unit on won't shut it off. Found HU board defective. Volume + switch was closed all the time. Replaced S2002. SYMPTOMS Mis-operation of CPU. Set comes on to channel up as soon as turned on. RESOLUTION The CPU receives a voltage selection input from the Keys. This voltage is interpreted by the CPU as a command. Found diode D006 on the A Board was defective. This prevented the correct voltage from reaching the CPU. This caused the CPU to interpret the selection as channel up command. Replacing D006 on the key line to IC001/pin 42 corrected the problem. NOTE: Stuck key button can cause the same symptom. SYMPTOMS The set up or customer menu keeps popping up. RESOLUTION This can be caused by the following: 1. The menu switches on the HU or HS board could be defective. 2. Diode D006 on the A Board off of IC001/pin 42 (Key Line) can also cause miss-operation of the Volume, channel, menu, or TV/Video function. 3. If customer cleans the CRT screen the glass cleaner can also drip on to the HU board causing intermittent or loss of functions. In this case replacing the HU or HS Board and advice the customer not to allow the cleaner to drip down the CRT screen. 4. In some cases the key buttons on the HU or HS Board might not be centered and causing the buttons to touch the Bezel which can cause intermittent miss-operation. Remove and switch and remount slightly tilted away from the Bezel so the button no longer touches the Bezel. HU board A-1400-451-A used in models: KV-27FV300, KV-32FV300, and KV-36FV300. HU Board P/N A-1404-856-A used in models: KV-27FS210, KV-32FS310, KV-36FS210, and KV-36FV310. HU Board P/N A1404-855-A used in models: KV-27FV310, and KV-32FV310. HS Board A-1401-099-A used in models: KV-27FS100, KV-27FS200, KV-32FS100, KV-32FS200, KV-36FS100, and KV-36FS200. It is believed one of the reasons for this symptom is due to: 1. Glass cleaner might be dripping on to the HS or HU Board mounted underneath the CRT. 2. One of the menu buttons is not centered causing it to be hitting the Bezel. 3. One of the menu buttons is defective. Bob Waterman, CET® #RI-28 Master Technician License #9109 Service Manager / Parts Manager Gemini Computer, TV, & Security Alarms (508)695-7302 (508)695-7769 FAX geminitv@xxxxxxxxxxx ----- Original Message ----- From: "Barry Thompson" <barrystv@xxxxxxx> To: <techassist@xxxxxxxxxxxxx> Sent: Monday, November 15, 2004 12:22 PM Subject: [TechAssist] Re: Sony KV32FV300 > Hi Bob She tried her dvd player and its the same also when she pushes the > menu it turns off or the sound osd comes up. > barrystv@xxxxxxx > Barrys TV > Ottawa Canada > > ----- Original Message ----- > From: "Gemini Computer & TV" <geminitv@xxxxxxxxxxx> > To: <techassist@xxxxxxxxxxxxx> > Sent: Monday, November 15, 2004 9:18 AM > Subject: [TechAssist] Re: Sony KV32FV300 > > > > On all inputs or just tuner, video...etc? Did you have customer verify > > same > > with alternate signal sources? > > > > Bob Waterman, CET® #RI-28 > > Master Technician License #9109 > > Service Manager / Parts Manager > > Gemini Computer, TV, & Security Alarms > > (508)695-7302 > > (508)695-7769 FAX > > geminitv@xxxxxxxxxxx > > > > > > ----- Original Message ----- > > From: "Barry Thompson" <barrystv@xxxxxxx> > > To: <techassist@xxxxxxxxxxxxx> > > Sent: Monday, November 15, 2004 9:12 AM > > Subject: [TechAssist] Sony KV32FV300 > > > > > >> Just got a call from a customer on this one. Lost sound first and then > >> color, just a black and white pix with no sound.I never worked on this > >> chassis.Any ideas or common problems. Thanks Barry > >> barrystv@xxxxxxx > >> Barrys TV > >> Ottawa Canada > >> > >> > >> ------------------------------------------------------------------------- - > > --- > >> Lost Password: > >> http://www.tech-assist.org and select "Login Problems?". > >> Email Archives: > >> //www.freelists.org/archives/techassist/ > >> > > > > > > > > -------------------------------------------------------------------------- --- > > Lost Password: > > http://www.tech-assist.org and select "Login Problems?". > > Email Archives: > > //www.freelists.org/archives/techassist/ > > > -------------------------------------------------------------------------- --- > Lost Password: > http://www.tech-assist.org and select "Login Problems?". > Email Archives: > //www.freelists.org/archives/techassist/ > ----------------------------------------------------------------------------- Lost Password: http://www.tech-assist.org and select "Login Problems?". Email Archives: //www.freelists.org/archives/techassist/