[TechAssist] Re: Light bulbs under warranty?
- From: "John Myers" <myers_tv@xxxxxxxxxxxxx>
- To: <techassist@xxxxxxxxxxxxx>
- Date: Wed, 6 Oct 2004 22:02:59 -0400
I've had a few that have tried to get the free cleaning, but I usually turn
it down, unless it's COD.
Blame some of it on the salespeople, who promise the moon.
Wait'll we get a customer who's hot, cause the salesperson said the bulb was
covered by the service contract.
John Myers
Myers TV Service Since 1984
Alliance, OH
ph 330-821-6545
myers_tv@xxxxxxxxxxxxx
www.myerstv.net
----- Original Message -----
From: "Jeff Farnsworth" <jlfonz@xxxxxxxxx>
To: <techassist@xxxxxxxxxxxxx>
Sent: Wednesday, October 06, 2004 5:54 PM
Subject: [TechAssist] Re: Light bulbs under warranty?
> Samsung has a model out (as told by another tech) that has a wire harness
in
> the way of removing the bulb. I was told that most of the incompetent
> DIY'ers will tear it up.. Aso--as far as extended warranties. I am
coming
> accross people that expect their lenses and mirror cleaned annualy for
free.
> What say you?
>
> TV Doctor
> Avalon, Wi
>
>
> ----- Original Message -----
> From: "Tel-Tek Electronics" <teltek3@xxxxxxxxxxxx>
> To: <techassist@xxxxxxxxxxxxx>
> Sent: Wednesday, October 06, 2004 11:57 AM
> Subject: [TechAssist] Re: Light bulbs under warranty?
>
>
> > Now...there's a good thing to know.
> > The lamps are now called a "consumable item".;-)
> > Another case where the unsuspecting customer gets Royally screwed.
> > These Box Stores just love selling that Extended Warranty, now I wonder
> > how many Customers will ask, and how many Salesman will know that.
> > Just advised one of my customers yesterday, when they called me, and
> > wanted to know what the best was. When I mentioned the bulbs, he said,
> > well "How much are Bulbs"..$4 or $5 bucks. NOT.
> > Was up to Radio Shack the other day, snooping. Saleman tells me Sony is
> > actually packing extra bulb with some models. Oh Oh.;-)
> >
> >
> > -Ed-
> >
> > Tel-Tek Electronics
> > Ontario-Canada
> >
> > teltek3@xxxxxxxxxxxx
> > teltek@xxxxxxxxx
> >
> >
> > -----Original Message-----
> > From: techassist-bounce@xxxxxxxxxxxxx
> > [mailto:techassist-bounce@xxxxxxxxxxxxx] On Behalf Of gulftech@xxxxxxxx
> > Sent: Wednesday, October 06, 2004 12:35 PM
> > To: techassist@xxxxxxxxxxxxx
> > Subject: [TechAssist] Re: Light bulbs under warranty?
> >
> > Odd that you should ask that question. I just finished reading an
> > article on that written by Joe Sopko in the June, 2004 edition of "The
> > Speaker." (I'm a little behind on my reading!)
> >
> > The article warns that many ESP's (Extended Service Providers) & TPA's
> > (Third Party Administrators) won't pay you for lamp replacement, because
> > it is considered a consumable item.
> >
> > It further warns that you could end up losing the price of the bulb,
> > labor, and service call if you go out on a call, replace the lamp, and
> > expect to get paid.
> >
> > Thanks for the heads up, Joe.
> >
> >
> > Ken Smith
> > Gulf Technical Services
> > 3034 Gulf Breeze Parkway
> > Gulf Breeze, FL 32563
> > 850-934-8324 (Voice), 850-932-0819 (fax)
> >
> > On Wed, 6 Oct 2004 11:24:10 -0400 "John @ Myers TV"
> > <myers_tv@xxxxxxxxxxxxx> writes:
> > > Hi, One of the salesmen asked me whether NEw and other service
> > > contract
> > > companies covered the lamps in the new TV's.
> > >
> > > Can anyone answer this. I have had zero experience with these.
> > >
> > > Thanks
> > >
> > > John Myers
> > > Myers TV Service Since 1984
> > > Alliance, OH
> > > ph 330-821-6545
> > > myers_tv@xxxxxxxxxxxxx
> > > www.myerstv.net
> > >
> > >
> > >
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