[TechAssist] Re: Dell Demention 2350 tower (XP-Home) no desktop icons]
- From: Labeauxman@xxxxxxxxxxxxx
- To: techassist@xxxxxxxxxxxxx
- Date: Thu, 26 Aug 2004 14:07:26 EDT
In a message dated 8/24/04 12:06:51 PM Eastern Daylight Time,
tjanphyl@xxxxxxxxxxxxxxx writes:
> Subject: Dell Demention 2350 tower (XP-Home) no desktop icons
> >
> >
> >I usually don't do PCs on a regular basis here, but as a courtesty to a
> >customer with other damages from shipping.
> >I don't think this is shipping related. late model dell tower running
> >Windows XP-Home OS.
> >Boots up, gets to "welcome" screen.
> >Continues on to a photo-collage wallpaper desktop, but not one icon. I
> >then can Ctl-Alt-Del and the windows task manager window appears,
> >where I can select shut down,restart,etc. Should I get into safemode
> >and then select a "last known good point" to set it back to, or do
> >defrag,etc.? I am at a loss here.
> >Also what key do I hold down at start up to select safe mode?
> >Phil Bader
>
>
>
> Update:
>
> F8 got me into safemode. I have two options: "Administrator" and "user".
> Either I select goes to a black screen (except the "safemode" words in
> the four corners). No reaction when I right click mouse.
> I can,again "ctl-alt-del" to get the task manager and select restart or
> shutdown.
> At this point, I imagine the Dell system restore disc (will ask cust.
> for it) is the next step?
> Phil Bader
>
>
>
> >
> >--
> >
> >Philip Bader
> >Jan Phyl TV Inc. (estab. 1976)
> >3420 Recker Hwy. Winter Haven, Fl. 33880
> >Fax (863) 299-8821
> >email: tjanphyl@xxxxxxxxxxxxxxx
> >
>
Use f8 to boot it into vga mode.... there is probably a mismatch on the
monitor you are using and the one that came with the system.... hth
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