You must disable Norton before defrag, If that doesn't work try defrag in safe mode You can also do the ALT+ CTRL+ DELETE And close everything but Explorer and Systray and then defrag Phillip R Hull phil245@xxxxxxxxxxxxx ----- Original Message ----- From: "Ron Miller" <rlmbkm@xxxxxxxx> To: <techassist@xxxxxxxxxxxxx> Sent: Monday, January 28, 2002 9:45 PM Subject: [TechAssist] Defrag question > > My shop computer is about a year old,running win ME ,no major problems to > date.Note:Closed All Programs. > Tried to run defrag start it at closing next morning have error message: > could not complete defrag due to another program running,run scandisk and > try again.When I run scandisk it stops and displays message about it could > run faster if I close all programs,continue or close,I chose continue.When > scandisk finally read complete drive the report said no errors found. > What is the command to see what programs are running in the background?I do > have Norton AV in my start up file is that the cause? > Ron Miller > D.T.V. Texas > > > > ------------------------------------------ > Make your TechAssist database better! > Submit Repair Tips here: http://www.tech-assist.org/secure/tip/ > ------------------------------------------ > To UNSUBSCRIBE your email address, click here: > mailto:techassist-request@xxxxxxxxxxxxx?subject=unsubscribe > Or send a BLANK email with unsubscribe in the > SUBJECT field to the address above. > > ------------------------------------------ Make your TechAssist database better! Submit Repair Tips here: http://www.tech-assist.org/secure/tip/ ------------------------------------------ To UNSUBSCRIBE your email address, click here: mailto:techassist-request@xxxxxxxxxxxxx?subject=unsubscribe Or send a BLANK email with unsubscribe in the SUBJECT field to the address above.