Perry; All you do is load a self-explanotory article from the net. Keep it on you computer file. When this question comes up, give the customer the 1 page print out..save your precious time. I did that for the RCA Lawsuit they had on their tuners CTC175/177 etc. When a customer wanted me to explain what was wrong with the set, I would hit the printer, I was even stapling the explanation to their bill, because the write up showed what the maximum cost could be, and since mine was always below maximum, I felt good giving them the info. -Ed- Electric Medic The above is the reply to your message dated 7/27/02 9:38 PM > > Mark, Jeff, and All: > > I wish I could tell some customers to use their old TV as a boat anchor, > but..they want to keep using them. Usually elderly customers. This is a > subject that needs to be discussed though. We spend a lot of time explaining > to customers that their old sets will not get those upper channels, but > since their display goes that far, they think I am lying. I had a lady that > could get channel 70 but not 71, (the cable company just added the Food > channel there and she wanted it bad), that was the cut off on her NAP set, > even though her display went to over 100. The bad part is she called > Philips, and they told her that it would. That put us in a bad situation. I > finally had to replace her tuner to prove to her that it was not a TV > problem. She finally made the cable company give her a cable box, and she > leaves her TV on channel 3. I can not believe that the TV designers and the > cable companies did not stick to the same standards. I guess this will be a > problem in the future with HDTV. I understand that possible they will be > changing that to a worldwide standard, then what will happen to the poor > soles whom have purchased HDTV's now. We will have to make that work too I > guess. > > Perry Bower > Electric Medic > http://www.electricmedic.com > Check out the Electronic Repair Screensaver We created using Electric Medic > Images! More to come: > To download these Collections you must first install the Eyetide Viewer: > http://www.eyetide.com/download/?s=O3OfmSLHXygGHCv1W6Gz3Bgjtq3DNNMNdcKsYSVGC > "It's Cheaper to Keep Her" > 3850 Washington Road Suite 5b > Martinez, Georgia 30907 > Phone: 706-8MEDIC4 (863-3424) > Phone: 706-863-3474 > Fax: 706-863-2316 > > -----Original Message----- > From: techassist-bounce@xxxxxxxxxxxxx > [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of Perry Hill > Electronics Service > Sent: Saturday, July 27, 2002 11:32 PM > To: techassist@xxxxxxxxxxxxx > Subject: [TechAssist] Re: CTC140 RVM2630..missing cable channels? Snow > after 64. > > > > Those old sets are history. Some of the mid-band cable channels can be > received. Of course the OSD number assigned to these channels by the > micro will be arbitrary. Throw that sucker in the river! Or lake. > Whatever is most conveinient > > > Mark Wentowski > Perry Hill Electronics Service > 3836 Harrison Rd > Montgomery, AL 36109 > Voice: (334) 279-5622 > Fax: (334) 273-9050 > Email: phes1@xxxxxxxxxxxxx > ----- Original Message ----- > From: Electric Medic <info@xxxxxxxxxxxxxxxxx> > To: <techassist@xxxxxxxxxxxxx> > Sent: Saturday, July 27, 2002 5:30 PM > Subject: [TechAssist] Re: CTC140 RVM2630..missing cable channels? Snow > after 64. > > >> >> Jeff: >> >> I can not believe more people are not responding to this. Interesting >> subject, and we have seen it many times. I am not 100% on the CTC140, > of >> course subbing the tuner will tell you for sure, but..I can not tell > you how >> many older sets that have digital tuners that will NOT pick up today's >> modern upper cable channels even though the OSD says it is on that > channel. >> We see it a lot especially since cable companies are adding more > channels. >> Customers do not understand why their set does not pick them up. I > have to >> believe it is because the cable channels on the upper bands are a > different >> freq than the TV. I have even seen some current lower band cable > channels >> come in on the upper channels on those older TV's. Sometimes they even >> repeat themselves. I mean you receive the same cable channel on maybe >> channel 12 on the TV and the same channel on 54 on the same TV. >> >> Perry Bower >> Electric Medic >> http://www.electricmedic.com >> Check out the Electronic Repair Screensaver We created using Electric > Medic >> Images! More to come: >> To download these Collections you must first install the Eyetide > Viewer: >> > http://www.eyetide.com/download/?s=O3OfmSLHXygGHCv1W6Gz3Bgjtq3DNNMNdcKsY > SVGC >> "It's Cheaper to Keep Her" >> 3850 Washington Road Suite 5b >> Martinez, Georgia 30907 >> Phone: 706-8MEDIC4 (863-3424) >> Phone: 706-863-3474 >> Fax: 706-863-2316 >> >> >> >> -----Original Message----- >> From: techassist-bounce@xxxxxxxxxxxxx >> [mailto:techassist-bounce@xxxxxxxxxxxxx]On Behalf Of C&W Electronics >> Sent: Saturday, July 27, 2002 6:10 PM >> To: techassist@xxxxxxxxxxxxx >> Subject: [TechAssist] Re: CTC140 RVM2630..missing cable channels? Snow >> after 64. >> >> >> >> Jeff, >> I'm an old tv repair guy also, but you might look on the back for a > UL#. If >> it's there, it's a US set, if not, then it's Canadian. >> >> Seems like there were some problems with the diodes in the tuner. They > had >> to be all replaced as a set, either 5 or 7 diodes. These were varactor >> diodes and determined the frequency, but it's been a looong time since > I >> worked on a 140 chassis. >> >> Paul W >> C&W Electronics >> Azle Texas >> >> >> From: "Tech Repair CD support" <support@xxxxxxxxxxxxxxx> >> Reply-To: techassist@xxxxxxxxxxxxx >> To: "Techsonline" <techassist@xxxxxxxxxxxxx> >> Subject: [TechAssist] CTC140 RVM2630..missing cable channels? Snow > after 64. >> Date: Sat, 27 Jul 2002 17:53:18 -0400 >> >> >> Customer is an ol' TV repair guy, out of the business since the 70's. >> I sold him this set and cable channels stop at 64. Trying to get > channel 71 >> and he >> was insistent that there was a fine tuning for each channel....I tried > to >> explain >> that has been changed for some time. >> Anyway, manual says this set should get up to 91 cable channels in US, > 64 in >> Canada. >> The fact that the TV OSD will go up to 90, leads me to believe set > should be >> receiving these channels above 64. >> Do I have an electrical problem, or was this set made for Canada? >> We are both curious about this problem. >> >> Jeff >> >> FAX 717-564-4952 >> Jeff Dougherty >> Intrepid Video & Electronics Be careful of your thoughts. >> 501 Luther Rd They may become your words >> Harrisburg, PA 17111 any moment. >> 717-909-8844 >> VCR tips, electronics info & general interest. >> www.intrepid-video.com www.tech-repair.net >> www.thetoolcaddy.com www.9-11-2001tragedy.com >> > *********************************************************************** >> >> >> ------------------------------------------ >> To REMOVE your email address, click here: >> http://www.tech-assist.org/unsubb.html >> To CHANGE your email address, click here: >> http://www.tech-assist.org/change.html >> ------------------------------------------ >> ***NEW*** Tips Added Instantly!!!*** >> Submit Repair Tips here: >> http://www.tech-assist.org/secure/tip/ >> >> >> >> >> _________________________________________________________________ >> MSN Photos is the easiest way to share and print your photos: >> http://photos.msn.com/support/worldwide.aspx >> >> ------------------------------------------ >> To REMOVE your email address, click here: >> http://www.tech-assist.org/unsubb.html >> To CHANGE your email address, click here: >> http://www.tech-assist.org/change.html >> ------------------------------------------ >> ***NEW*** Tips Added Instantly!!!*** >> Submit Repair Tips here: >> http://www.tech-assist.org/secure/tip/ >> >> ------------------------------------------ >> To REMOVE your email address, click here: >> http://www.tech-assist.org/unsubb.html >> To CHANGE your email address, click here: >> http://www.tech-assist.org/change.html >> ------------------------------------------ >> ***NEW*** Tips Added Instantly!!!*** >> Submit Repair Tips here: >> http://www.tech-assist.org/secure/tip/ >> > > ------------------------------------------ > To REMOVE your email address, click here: > http://www.tech-assist.org/unsubb.html > To CHANGE your email address, click here: > http://www.tech-assist.org/change.html > ------------------------------------------ > ***NEW*** Tips Added Instantly!!!*** > Submit Repair Tips here: > http://www.tech-assist.org/secure/tip/ > > ------------------------------------------ > To REMOVE your email address, click here: > http://www.tech-assist.org/unsubb.html > To CHANGE your email address, click here: > http://www.tech-assist.org/change.html > ------------------------------------------ > ***NEW*** Tips Added Instantly!!!*** > Submit Repair Tips here: > http://www.tech-assist.org/secure/tip/ ------------------------------------------ To REMOVE your email address, click here: http://www.tech-assist.org/unsubb.html To CHANGE your email address, click here: http://www.tech-assist.org/change.html ------------------------------------------ ***NEW*** Tips Added Instantly!!!*** Submit Repair Tips here: http://www.tech-assist.org/secure/tip/