Hi Paula, What if you cancel software update? All the best Steve -----Original Message----- From: talks-uk-bounce@xxxxxxxxxxxxx [mailto:talks-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Paula Pinder Sent: Thursday 8 April 2010 14:58 To: talks-uk@xxxxxxxxxxxxx Subject: [talks-uk] Re: PHONE DISASTER Hi Hussein I get the welcome message and set-up wizard and then it goes to update software and completely locks up. Best wishes Paula __________ Information from ESET NOD32 Antivirus, version of virus signature database 5010 (20100408) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 5010 (20100408) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com