Application reviews are carried out within Hanover by an automated approach established within the parameters of SHOP, the common housing register that we share with Bield and Trust. As a result the workflow on SHOP is updated daily with applications that require their annual review and then system generated letters on SHOP are issued to applicants. We have also built into SHOP the ability for it to generate further letters where there has been no response to the initial review letter. Leo Doyle Assistant Area Manager (Housing Management) Edinburgh Area Office DD 0131 557 7432 Mobile 07879608550 From: sibsug-bounce@xxxxxxxxxxxxx [mailto:sibsug-bounce@xxxxxxxxxxxxx] On Behalf Of Matt Cowan Sent: 29 July 2009 15:32 To: sibsug@xxxxxxxxxxxxx Subject: [sibsug] Question re Allocations review We are interested to get some feedback as to how people are conducting their Periodic Review for Allocations and whether anyone is doing this on a rolling review basis, i.e if the anniversary of an application date triggers a review letter rather than running the review every quarter or so. Thanks, Matt Cowan I.C.T Manager Cube Housing Association 45 Finnieston Street, Glasgow G3 8JU tel. 44 (0) 141 2424884 cel. 07799 836594 email mcowan@xxxxxxxxxxxxxxxxx web www.cubehousing.co.uk Matt Cowan ******************************************************************* This e-mail is confidential and its contents may be privileged. It may be read, copied and used only by the intended recipient(s). If you have received it in error, please delete the e-mail and do not forward nor disclose its contents to any other person. We believe, but do not warrant, that this e-mail and any attachments are virus free. Views expressed in this e-mail are of the sender and may not reflect the views of Cube Housing Association. Cube Housing Association Ltd. is; a registered Scottish charity under the Law Reform (Misc. Provisions)(Scotland) Act 1990 as SC033021, registered by the Financial Services Authority under the Industrial and Provident Societies Act 1965 as 2327R(S), registered by the Scottish Housing Regulator under the Housing (Scotland) Act 2001 as HAL220. Registered Office: 45 Finnieston Street, Glasgow, G3 8JU !! Think about the environment - only print this email if you really need to !! ******************************************************************* Hanover (Scotland) Housing Association Limited (Hanover (Scotland)) The McDonald Rooms is Hanover's flexible and affordable conference centre based in the heart of Edinburgh. It offers full conferencing facilities as well as meeting rooms, breakout areas and a fully equipped IT Training Suite. For more information see our website www.hsha.org.uk/conference or email conference@xxxxxxxxxxxx This e-mail is intended solely for the addressee. Please contact Hanover (Scotland) (see below) if you believe this to have been sent to you in error. If you are not the intended recipient you should not use, forward or copy it or any attachments. This email, including any attachments, has been scanned for viruses. However, Hanover (Scotland) accepts no liability for any loss or damage arising from its receipt. Any personal views presented are solely those of the author and do not represent those of Hanover (Scotland). Head Office 95 McDonald Road, EDINBURGH, EH7 4NS T: 0131 557 0598 F: 0131 557 1280 E: admin@xxxxxxxxxxx W: www.hsha.org.uk A Scottish Charity registration no.: SC 014738 Scottish Housing Regulator registration no.: HEP 124 Industrial and Provident Societies Act 1965 Reg No.:1983R(S)