What Tim says is absolutely true, and indeed the same can be said of the whole Sibelius team at Avid. What is interesting for me is that there are different ways to provide support when using Sibelius, and indeed other software products. Some issues of course need a software specialist within the development team, but the information in the blog article doesn't - it is information that could be 'crowdsourced' and put together by someone with sufficient product familiarity in the wider Sibelius user community. To document the entire application in such a way would take quite a while (we're talking months, not days!), so what might be useful is a way of getting that information on demand, that is a mechanism by which areas that are harder to understand could be flagged up, then someone who can describe that area of the application. Having it on a blog means that the information is there as a resource and can be searched, but to have more information providers would improve the quality of the information and the speed at which it could be provided. Steve -----Original Message----- From: sib-access-bounce@xxxxxxxxxxxxx on behalf of Tim Burgess Sent: Fri 8/26/2011 5:10 PM To: sib-access@xxxxxxxxxxxxx Subject: [sib-access] Re: Sibelius 7 Accessibility Information We should also thank Daniel Spreadbury for backing this effort - it could not have happened without him. Best wishes. Tim Burgess Raised Bar Ltd Phone: +44 (0)1827 719822 Don't forget to vote for improved access to music and music technology at http://www.raisedbar.net/petition.htm -----Original Message----- From: sib-access-bounce@xxxxxxxxxxxxx [mailto:sib-access-bounce@xxxxxxxxxxxxx] On Behalf Of George Bell Sent: 26 August 2011 17:03 To: sib-access@xxxxxxxxxxxxx Subject: [sib-access] Re: Sibelius 7 Accessibility Information I'll second/third that too. I can't speak for areas other than the UK, but accessibility is an excellent selling point to major users, especially when they are deciding which software site license they should purchase. I have actually been witness to that kind of decision in some pretty big music colleges, academies, etc.. And of course it filters down to the schools, who very often look at what the major institutions are doing. George W F Bell (Managing Director) Techno-Vision Systems Ltd 76 Bunting Road Ind. Est. NORTHAMPTON NN2 6EE, United Kingdom Tel: (01604) 792777 Fax: (01604) 792726 e-mail: george@xxxxxxxxxxxxxxxxxxx Web: http://www.techno-vision.co.uk -----Original Message----- From: sib-access-bounce@xxxxxxxxxxxxx [mailto:sib-access-bounce@xxxxxxxxxxxxx] On Behalf Of Chris Smart Sent: 26 August 2011 16:31 To: sib-access@xxxxxxxxxxxxx Subject: [sib-access] Re: Sibelius 7 Accessibility Information Steve, this is excellent! Really, seeing someone from the actual company take this much interest in our concerns is very encouraging and is very much appreciated. If you wish to unsubscribe, send a blank message with the single word, unsubscribe - in the Subject line to: sib-access-request@xxxxxxxxxxxxx If you wish to unsubscribe, send a blank message with the single word, unsubscribe - in the Subject line to: sib-access-request@xxxxxxxxxxxxx If you wish to unsubscribe, send a blank message with the single word, unsubscribe - in the Subject line to: sib-access-request@xxxxxxxxxxxxx If you wish to unsubscribe, send a blank message with the single word, unsubscribe - in the Subject line to: sib-access-request@xxxxxxxxxxxxx