[real-eyes] Re: is anyone else's time-warner modem down?

  • From: "Kimberly A. Morrow" <morrowka@xxxxxxxxxxxxxxx>
  • To: <real-eyes@xxxxxxxxxxxxx>
  • Date: Mon, 7 Dec 2009 07:22:53 -0600

Actually TW sent someone out because our signal wasn't strong at all. Now I can 
really see a difference in the performance of our Internet service!
 



Kimberly A. Morrow 
Outreach Specialist - Unity.fm 
Unity
1901 NW Blue Parkway 
Unity Village, MO 64065 
816-251-3588 

visit www.unityonline.org 
visit www.dailyword.com
visit www.unity.fm

-----Original Message-----

From: real-eyes-bounce@xxxxxxxxxxxxx [mailto:real-eyes-bounce@xxxxxxxxxxxxx] On 
Behalf Of jose
Sent: Thursday, December 03, 2009 5:31 PM
To: real-eyes@xxxxxxxxxxxxx
Subject: [real-eyes] Re: is anyone else's time-warner modem down?

how strange kim, this afternoon between 15:30 and 17:00 I had no rr services at 
all.

was tol.d it was do to an update.
----- Original Message -----
From: "Kimberly A. Morrow" <morrowka@xxxxxxxxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Thursday, December 03, 2009 3:10 PM
Subject: [real-eyes] Re: is anyone else's time-warner modem down?


> Actually I emailed the question from work, the modem challenge was at 
> home. The member of my family still home today had a service call on it 
> this afternoon and it turns out we needed to install a wireless card 
> because the wire and cable weren't connecting up very well.
>
> Kim
>
>
>
>
> Kimberly A. Morrow
> Outreach Specialist - Unity.fm
> Unity
> 1901 NW Blue Parkway
> Unity Village, MO 64065
> 816-251-3588
>
> visit www.unityonline.org
> visit www.dailyword.com
> visit www.unity.fm
>
> -----Original Message-----
>
> From: real-eyes-bounce@xxxxxxxxxxxxx 
> [mailto:real-eyes-bounce@xxxxxxxxxxxxx] On Behalf Of jose
> Sent: Thursday, December 03, 2009 2:24 PM
> To: real-eyes@xxxxxxxxxxxxx
> Subject: [real-eyes] Re: is anyone else's time-warner modem down?
>
> ok so lets see if we got it. Your cable box was not working, not your 
> modem because after all you were able to email us to ask the question? FYI 
> our cable box has been trying to update for months, the reason is that 
> ours seems to be one of those that didn't like the updates. it's not 
> hurting anything it just sits there all day and reboots.
>
> One of these days when we have time we will go switch it out at the twc 
> store.
>
> also since ours is a dvr we will loose any programs that are recorded.
>
> I think everything is now working for yah. glad to here that all is well.
>
> ttyl.
> ----- Original Message -----
> From: "Bret Kroeker" <bkroeker162@xxxxxxxxxxx>
> To: <real-eyes@xxxxxxxxxxxxx>
> Sent: Thursday, December 03, 2009 11:10 AM
> Subject: [real-eyes] Re: is anyone else's time-warner modem down?
>
>
>> Hi all,
>>
>>
>>
>> I want to correct something that I said in my last email.  I just called
>> Time Warner Cable to ask them about the system updates, and this is what
>> they told me:
>>
>>
>>
>> The system updates occured yesterday, but some of the cable boxes didn't
>> update for some odd reason.  If this is the case, you may experience some
>> outage.  If so, just unplug the cable box, leave it unplugged for about a
>> minute and then plug it back in.  It will take about an hour or so for 
>> the
>> update to take effect, but it should fix the problem.
>>
>>
>>
>> My apologies again for deciminating wrong information.  Hope this helps
>> those that may be without cable.
>>
>> Bret
>>
>>> From: crunch1@xxxxxxxxx
>>> To: real-eyes@xxxxxxxxxxxxx
>>> Subject: [real-eyes] Re: is anyone else's time-warner modem down?
>>> Date: Thu, 3 Dec 2009 10:38:51 -0600
>>>
>>> hum, most of the time they try to do these updates in the middle of the
>>> night so no one complains.
>>> ----- Original Message ----- 
>>> From: "Bret Kroeker" <bkroeker162@xxxxxxxxxxx>
>>> To: <real-eyes@xxxxxxxxxxxxx>
>>> Sent: Thursday, December 03, 2009 10:22 AM
>>> Subject: [real-eyes] Re: is anyone else's time-warner modem down?
>>>
>>>
>>> >I received a call from TWC about a week ago with an automated message
>>> >saying that they were going to perform system upgrades. I believe they
>>> >were going to do the updates today, and they said that the cable will
>>> >most
>>> >likely be out most of today. Big bummer. Everything worked for me 
>>> >before
>>> >work, but that was before 7.
>>> >
>>> > Hope this helps. Thanks.
>>> >
>>> > Bret
>>> >
>>> >> Subject: [real-eyes] is anyone else's time-warner modem down?
>>> >> Date: Thu, 3 Dec 2009 09:37:02 -0600
>>> >> From: morrowka@xxxxxxxxxxxxxxx
>>> >> To: real-eyes@xxxxxxxxxxxxx
>>> >>
>>> >> I've just been informed by someone still at my house that our
>>> >> Roadrunner
>>> >> service is down. Resetting the modem and even having it reset on the
>>> >> other end at Time Warner didn't resolve the issue. So it's gone from
>>> >> working perfectly this morning to not working at all. Is anyone else
>>> >> experiencing this?
>>> >>
>>> >> Kim
>>> >> Kimberly A. Morrow
>>> >> Outreach Specialist - Unity.fm
>>> >> Unity
>>> >> 1901 NW Blue Parkway
>>> >> Unity Village, MO 64065
>>> >> 816-251-3588
>>> >>
>>> >> visit www.unityonline.org
>>> >> visit www.dailyword.com
>>> >> visit www.unity.fm
>>> >>
>>> >>
>>> >> To subscribe or to leave the list, or to set other subscription
>>> >> options,
>>> >> go to www.freelists.org/list/real-eyes
>>> >>
>>> >>
>>> >
>>> > _________________________________________________________________
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>>> > To subscribe or to leave the list, or to set other subscription
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>>> > go to www.freelists.org/list/real-eyes
>>> >
>>> >
>>>
>>> To subscribe or to leave the list, or to set other subscription options,
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>>>
>>
>> _________________________________________________________________
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>
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