[real-eyes] Re: credit reporting order Process
- From: "Reginald George" <sgeorge@xxxxxxxxx>
- To: <real-eyes@xxxxxxxxxxxxx>
- Date: Thu, 8 Jan 2009 08:43:01 -0600
Hi,
I just tried ordering one of these through the phone number. I sure don't
like entrusting all this information to an automated system with no person
to talk too or back it up. It didn't say anything about accessible formats
in the introduction to the call or when it described what information will
be taken. I hope the question about this will come at the end. I was
interrupted and unable to finish but, I will call back and let everyone know
how it goes. It would be nice to know if someone on our list has ordered an
audio report successfully.
Reg
----- Original Message -----
From: <bigdaddylou63@xxxxxxxxxxxxx>
To: <bigdaddylou63@xxxxxxxxxxxxx>
Sent: Monday, January 05, 2009 2:32 PM
Subject: [real-eyes] Correction regarding credit reporting info
> Credit Reports Now Accessible
> Effective December 17, 2008, people who are blind or visually impaired can
> obtain
> their free annual credit reports in accessible formats. As a result of an
> agreement
> signed earlier this year by the American Council of the Blind, the
> California Council
> of the Blind, and others, credit reports are now available in an
> accessible format
> on-line. Reports in Braille, Large Print and Audio formats can also be
> ordered by
> phone. On this page you can read about how to obtain accessible reports
> on-line and
> how to order Braille, Large Print and audio reports by telephone. At the
> end of this
> post there is information about the Accessible Credit Report agreement.
> On-line accessible reports
> Federal law requires the three major credit reporting agencies in the
> United States
> to provide consumers with one free credit report each year. These reports
> are available
> on line on the Annual Credit Report Website. On-line reports available
> through this
> site are now designed to meet the standards set forth in Priorities 1 and
> 2 of the
> Web Content Accessibility Guidelines (WCAG). For security purposes, the
> site includes
> a CAPTCHA designed to prevent computers from hacking into the site. There
> is an alternative,
> audio CAPTCHA for blind consumers who cannot see the standard visual image
> of distorted
> letters and numbers.
> Ordering by Telephone
> People who are blind or visually impaired within the meaning of the
> Americans with
> Disabilities Act may order Braille, Large Print or Audio credit reports
> from any
> of the three credit reporting agencies by calling, toll free:
> * 877-322-8228
> Additional credit reports not covered by the free annual credit report
> system are
> also available in alternative formats. These may be ordered from each
> credit reporting
> agency individually at the following numbers:
> * Equifax: 800-685-1111
> * Experian: 888-397-3742
> * TransUnion: 800-888-4213
> Please note that when ordering a credit report by calling any of these
> numbers you
> will not reach a live person, but will be given the option of selecting
> Braille,
> Large Print or Audio formats.
> Accessible Credit Report Agreement
> The Accessible Credit Report Agreement was negotiated using the Structured
> Negotiations
> Process. The three companies have worked in good faith to negotiate and
> implement
> the agreement. If you are a person who is blind or visually impaired and
> encounter
> any problems in obtaining your free annual credit report, please Contact
> Lainey.
> You can also read the Accessible Credit Report Agreement and the Credit
> Report Press
> Release.
> Lainey Feingold
> Law Office of Lainey Feingold
> http://LFLegal.com
> 510.548.5062
> LF@xxxxxxxxxxx
> Lainey Feingold
> Law Office of Lainey Feingold
> http://LFLegal.com
> 510.548.5062
> LF@xxxxxxxxxxx
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