[real-eyes] Re: credit reporting order Process
- From: Steven Clark <kcpadfoot@xxxxxxxxx>
- To: real-eyes@xxxxxxxxxxxxx
- Date: Thu, 08 Jan 2009 08:57:38 -0600
Hi,
The only process I've done is at the free site that all 3 credit bureaus
sponsor, www.annualcreditreport.com
I used their phone verification system to get around the unfriendly
method of entering the characters on the screen. Their automated phone
system gave me a code to type in on the web site and then I could simply
view my report online with no wait.
Steve
Reginald George wrote:
> Hi,
>
> I just tried ordering one of these through the phone number. I sure don't
> like entrusting all this information to an automated system with no person
> to talk too or back it up. It didn't say anything about accessible formats
> in the introduction to the call or when it described what information will
> be taken. I hope the question about this will come at the end. I was
> interrupted and unable to finish but, I will call back and let everyone know
> how it goes. It would be nice to know if someone on our list has ordered an
> audio report successfully.
>
> Reg
>
>
> ----- Original Message -----
> From: <bigdaddylou63@xxxxxxxxxxxxx>
> To: <bigdaddylou63@xxxxxxxxxxxxx>
> Sent: Monday, January 05, 2009 2:32 PM
> Subject: [real-eyes] Correction regarding credit reporting info
>
>
>
>> Credit Reports Now Accessible
>> Effective December 17, 2008, people who are blind or visually impaired can
>> obtain
>> their free annual credit reports in accessible formats. As a result of an
>> agreement
>> signed earlier this year by the American Council of the Blind, the
>> California Council
>> of the Blind, and others, credit reports are now available in an
>> accessible format
>> on-line. Reports in Braille, Large Print and Audio formats can also be
>> ordered by
>> phone. On this page you can read about how to obtain accessible reports
>> on-line and
>> how to order Braille, Large Print and audio reports by telephone. At the
>> end of this
>> post there is information about the Accessible Credit Report agreement.
>> On-line accessible reports
>> Federal law requires the three major credit reporting agencies in the
>> United States
>> to provide consumers with one free credit report each year. These reports
>> are available
>> on line on the Annual Credit Report Website. On-line reports available
>> through this
>> site are now designed to meet the standards set forth in Priorities 1 and
>> 2 of the
>> Web Content Accessibility Guidelines (WCAG). For security purposes, the
>> site includes
>> a CAPTCHA designed to prevent computers from hacking into the site. There
>> is an alternative,
>> audio CAPTCHA for blind consumers who cannot see the standard visual image
>> of distorted
>> letters and numbers.
>> Ordering by Telephone
>> People who are blind or visually impaired within the meaning of the
>> Americans with
>> Disabilities Act may order Braille, Large Print or Audio credit reports
>> from any
>> of the three credit reporting agencies by calling, toll free:
>> * 877-322-8228
>> Additional credit reports not covered by the free annual credit report
>> system are
>> also available in alternative formats. These may be ordered from each
>> credit reporting
>> agency individually at the following numbers:
>> * Equifax: 800-685-1111
>> * Experian: 888-397-3742
>> * TransUnion: 800-888-4213
>> Please note that when ordering a credit report by calling any of these
>> numbers you
>> will not reach a live person, but will be given the option of selecting
>> Braille,
>> Large Print or Audio formats.
>> Accessible Credit Report Agreement
>> The Accessible Credit Report Agreement was negotiated using the Structured
>> Negotiations
>> Process. The three companies have worked in good faith to negotiate and
>> implement
>> the agreement. If you are a person who is blind or visually impaired and
>> encounter
>> any problems in obtaining your free annual credit report, please Contact
>> Lainey.
>> You can also read the Accessible Credit Report Agreement and the Credit
>> Report Press
>> Release.
>> Lainey Feingold
>> Law Office of Lainey Feingold
>> http://LFLegal.com
>> 510.548.5062
>> LF@xxxxxxxxxxx
>> Lainey Feingold
>> Law Office of Lainey Feingold
>> http://LFLegal.com
>> 510.548.5062
>> LF@xxxxxxxxxxx
>>
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