[real-eyes] Re: Windows explorer crashing on Dell D520 Lattitude

  • From: "Duyahn Walker" <themusicman1@xxxxxxxxx>
  • To: <real-eyes@xxxxxxxxxxxxx>
  • Date: Wed, 23 May 2007 14:45:32 -0400

He can. but I can't.


----- Original Message ----- 
From: "Reginald George" <sgeorge@xxxxxxxxx>
To: <real-eyes@xxxxxxxxxxxxx>
Sent: Wednesday, May 23, 2007 2:42 PM
Subject: [real-eyes] Re: Windows explorer crashing on Dell D520 Lattitude


> Hi Jim,
>
> Your message had the dreaded equal signs.  So you can go to run and type 
> in
> a web site without problems?
> ----- Original Message ----- 
> From: "Fettgather, Jim" <jfettgather@xxxxxxxxxxxxxxx>
> To: <real-eyes@xxxxxxxxxxxxx>
> Sent: May 23, 2007 1:29 PM
> Subject: [real-eyes] Re: Windows explorer crashing on Dell D520 Lattitude
>
>
> This is not going to be real helpful, but I am doing extensive work on
> the exact same Dell model, the latitude d 520.=20
> I have had no problems at all, with tons of stuff running on here,
> including=20
> Dragon, Jaws  and J-say.
> -----Original Message-----
> From: real-eyes-bounce@xxxxxxxxxxxxx
> [mailto:real-eyes-bounce@xxxxxxxxxxxxx] On Behalf Of Duyahn Walker
> Sent: Wednesday, May 23, 2007 12:15 PM
> To: real-eyes@xxxxxxxxxxxxx
> Subject: [real-eyes] Windows explorer crashing on Dell D520 Lattitude
>
> Hi guys. Haven't tried this step yet but, wanted a second opinion on
> this.=20
> Reg? I'm not saying your wrong in anyway, I want to make sure this is ok
> before I damage my computer and lose stuff. That's all. You will see the
> reply first, then the original message.
>
> Duyahn
>
>
>
> ----- Original Message -----
> From: "Reginald George" <adapt@xxxxxxxxx>
> To: "Duyahn Walker" <themusicman1@xxxxxxxxx>
> Sent: Wednesday, May 23, 2007 12:45 PM
> Subject: Re: Windows explorer crashing on Dell D520 Lattitude
>
>
>> Hi duyahn,
>>
>> New jaws update on the web site as of yesterday.  Get it from
> help/check=20
>> for
>> updates in the main jaws window to save time.  This gives a file one=20
>> quarter
>> the size of the actual download.  As for your problem I can't
> reproduce it
>> here.  CNN comes up fine from run for me.  If this continues to work
> with
>> Narrator and not with jaws with the new version I would write to
>> support@xxxxxxxxxxxxxxxxxxxxx with all the pertinent information
> including
>> video card, driver version, operating system, and so on.  Only other
> idea=20
>> is
>> go into msconfig, go to the services page, check the box that says
> hide=20
>> all
>> Microsoft services, and uncheck any video card related start up
> options on
>> the services page and the start up page and anything else that looks
> like=20
>> it
>> doesn't need to run that might conflict with jaws.  Kill any firewalls
> you
>> might have running or anti spyware programs as well.  You can bring
> things
>> back online one at a time until you figure out what program or service
> is
>> conflicting with JAWS.  Good luck.
>>
>> Reg
>>
>> ----- Original Message -----=20
>> From: "Duyahn Walker" <themusicman1@xxxxxxxxx>
>> To: "Reginald George" <adapt@xxxxxxxxx>
>> Sent: May 23, 2007 9:17 AM
>> Subject: Windows explorer crashing on Dell D520 Lattitude
>>
>>
>> Hi Reg. I have a Dell Lattitude D520 and I am having the following
>> problem. When I try to type in a website from the run dialogue box,=20
>> Windows
>> explorer crashes and gives me a run time error. However, when I go to
>> Internet explorer, everything works fine. I have tried to speak to
> some
>> folks at Dell but, they can not tell me what is wrong. I have tried to
>
>> also
>> explain that I use Jaws as a screen reader. Is there a fix for this=20
>> annoying
>> problem? I have the latest updates and everything and I have had two
> of
>> these machines. Could Jaws be causing the crash and it might not like
>> something? I even reformatted the first machine with some help and the
>> problems got worse after everything was reinstalled from scratch. For
> some
>> reason, with Jaws unloaded, it doesn't crash. With Jaws loaded? Forget
> it!=20
>> I
>> have tried this with both Jaws versions 7.1, and 8.0. Any help or
>> suggestions would be appreciated.
>>
>> Duyahn
>>
>> If you wish to contact me, you may do so by the following ways.
>>
>> MSN messenger:
>> themusicman1@xxxxxxxxx
>> AIM Messenger: MKnightJones
>> Yahoo messenger: themusicman_2004
>> Skype: Duyahn
>>
>>
>>
>>
>> --=20
>> No virus found in this incoming message.
>> Checked by AVG Free Edition.
>> Version: 7.5.467 / Virus Database: 269.7.6/815 - Release Date:
> 5/22/2007=20
>> 3:49 PM
>>
>>=20
>
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>
>
> -- 
> No virus found in this incoming message.
> Checked by AVG Free Edition.
> Version: 7.5.467 / Virus Database: 269.7.6/815 - Release Date: 5/22/2007 
> 3:49 PM
> 

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