Then I wonder why explorer crashes like it does? I did try to speak to Dell but, they just know about the computer. Not Jaws. ----- Original Message ----- From: "Fettgather, Jim" <jfettgather@xxxxxxxxxxxxxxx> To: <real-eyes@xxxxxxxxxxxxx> Sent: Wednesday, May 23, 2007 2:29 PM Subject: [real-eyes] Re: Windows explorer crashing on Dell D520 Lattitude > This is not going to be real helpful, but I am doing extensive work on > the exact same Dell model, the latitude d 520.=20 > I have had no problems at all, with tons of stuff running on here, > including=20 > Dragon, Jaws and J-say. > -----Original Message----- > From: real-eyes-bounce@xxxxxxxxxxxxx > [mailto:real-eyes-bounce@xxxxxxxxxxxxx] On Behalf Of Duyahn Walker > Sent: Wednesday, May 23, 2007 12:15 PM > To: real-eyes@xxxxxxxxxxxxx > Subject: [real-eyes] Windows explorer crashing on Dell D520 Lattitude > > Hi guys. Haven't tried this step yet but, wanted a second opinion on > this.=20 > Reg? I'm not saying your wrong in anyway, I want to make sure this is ok > before I damage my computer and lose stuff. That's all. You will see the > reply first, then the original message. > > Duyahn > > > > ----- Original Message ----- > From: "Reginald George" <adapt@xxxxxxxxx> > To: "Duyahn Walker" <themusicman1@xxxxxxxxx> > Sent: Wednesday, May 23, 2007 12:45 PM > Subject: Re: Windows explorer crashing on Dell D520 Lattitude > > >> Hi duyahn, >> >> New jaws update on the web site as of yesterday. Get it from > help/check=20 >> for >> updates in the main jaws window to save time. This gives a file one=20 >> quarter >> the size of the actual download. As for your problem I can't > reproduce it >> here. CNN comes up fine from run for me. If this continues to work > with >> Narrator and not with jaws with the new version I would write to >> support@xxxxxxxxxxxxxxxxxxxxx with all the pertinent information > including >> video card, driver version, operating system, and so on. Only other > idea=20 >> is >> go into msconfig, go to the services page, check the box that says > hide=20 >> all >> Microsoft services, and uncheck any video card related start up > options on >> the services page and the start up page and anything else that looks > like=20 >> it >> doesn't need to run that might conflict with jaws. Kill any firewalls > you >> might have running or anti spyware programs as well. You can bring > things >> back online one at a time until you figure out what program or service > is >> conflicting with JAWS. Good luck. >> >> Reg >> >> ----- Original Message -----=20 >> From: "Duyahn Walker" <themusicman1@xxxxxxxxx> >> To: "Reginald George" <adapt@xxxxxxxxx> >> Sent: May 23, 2007 9:17 AM >> Subject: Windows explorer crashing on Dell D520 Lattitude >> >> >> Hi Reg. I have a Dell Lattitude D520 and I am having the following >> problem. When I try to type in a website from the run dialogue box,=20 >> Windows >> explorer crashes and gives me a run time error. However, when I go to >> Internet explorer, everything works fine. I have tried to speak to > some >> folks at Dell but, they can not tell me what is wrong. I have tried to > >> also >> explain that I use Jaws as a screen reader. Is there a fix for this=20 >> annoying >> problem? I have the latest updates and everything and I have had two > of >> these machines. Could Jaws be causing the crash and it might not like >> something? I even reformatted the first machine with some help and the >> problems got worse after everything was reinstalled from scratch. For > some >> reason, with Jaws unloaded, it doesn't crash. With Jaws loaded? Forget > it!=20 >> I >> have tried this with both Jaws versions 7.1, and 8.0. Any help or >> suggestions would be appreciated. >> >> Duyahn >> >> If you wish to contact me, you may do so by the following ways. >> >> MSN messenger: >> themusicman1@xxxxxxxxx >> AIM Messenger: MKnightJones >> Yahoo messenger: themusicman_2004 >> Skype: Duyahn >> >> >> >> >> --=20 >> No virus found in this incoming message. >> Checked by AVG Free Edition. >> Version: 7.5.467 / Virus Database: 269.7.6/815 - Release Date: > 5/22/2007=20 >> 3:49 PM >> >>=20 > > To subscribe or to leave the list, or to set other subscription options, > go to www.freelists.org/list/real-eyes > > > To subscribe or to leave the list, or to set other subscription options, > go to www.freelists.org/list/real-eyes > > > > -- > No virus found in this incoming message. > Checked by AVG Free Edition. > Version: 7.5.467 / Virus Database: 269.7.6/815 - Release Date: 5/22/2007 > 3:49 PM > > To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes