Unfortunately That is how it works for all of the 3rd party players. Then they send you the K.X.O. file and you just copy it to the route of the SD card. It's even worse with the Learning Ally key because you have to put in a pin every time you turn on the player. -----Original Message----- From: Mitchell D. Lynn Sent: Friday, April 20, 2012 7:52 PM To: real-eyes@xxxxxxxxxxxxx Subject: [real-eyes] NLS Player Activation Are all the player activations as convoluted as that for the BookSense? This is going to take days (already has), first request activation on BARD, E-mail is sent to Wolfner to verify I am an authorized user, then E-mail from them to manufacturer, and finally manufacture contacts me for still more info. If this is the way it is for all players, then so be it. It is still convoluted and too many unnecessary steps, but if this isn't how it works for all players, then BookSense needs to get their sh_t together. To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes