Okay, then I won't be that upset that it's taken two days now and will be at least two more before I have it activated. What is irritating is that they send the first request off to your library to verify you are authorized. Never mind that you couldn't submit the app in the first place without being authorized through your library. Would be a whole lot better if you could give the serial number on the spot and get the key at that time. Or at worse, have that forwarded to the library for fulfillment. It ought to even be possible to ship the devices with the key already on them then do a PGP type exchange with your library to authenticate them. -----Original Message----- From: real-eyes-bounce@xxxxxxxxxxxxx [mailto:real-eyes-bounce@xxxxxxxxxxxxx] On Behalf Of Andrea Breier Sent: Friday, April 20, 2012 9:04 PM To: real-eyes@xxxxxxxxxxxxx Subject: [real-eyes] Re: NLS Player Activation It really shouldn't take that long, and yes it is like that for all players. Hugs, Andrea M. Breier -----Original Message----- From: Mitchell D. Lynn Sent: Friday, April 20, 2012 7:52 PM To: real-eyes@xxxxxxxxxxxxx Subject: [real-eyes] NLS Player Activation Are all the player activations as convoluted as that for the BookSense? This is going to take days (already has), first request activation on BARD, E-mail is sent to Wolfner to verify I am an authorized user, then E-mail from them to manufacturer, and finally manufacture contacts me for still more info. If this is the way it is for all players, then so be it. It is still convoluted and too many unnecessary steps, but if this isn't how it works for all players, then BookSense needs to get their sh_t together. To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes To subscribe or to leave the list, or to set other subscription options, go to www.freelists.org/list/real-eyes