[real-eyes] Re: NLS Player Activation

  • From: "Mitchell D. Lynn" <mlynn@xxxxxxxxx>
  • To: <real-eyes@xxxxxxxxxxxxx>
  • Date: Fri, 20 Apr 2012 21:34:38 -0500

Okay, then I won't be that upset that it's taken two days now and will be at
least two more before I have it activated. What is irritating is that they
send the first request off to your library to verify you are authorized.
Never mind that you couldn't submit the app in the first place without being
authorized through your library. Would be a whole lot better if you could
give the serial number on the spot and get the key at that time. Or at
worse, have that forwarded to the library for fulfillment. It ought to even
be possible to ship the devices with the key already on them then do a PGP
type exchange with your library to authenticate them. 
 

-----Original Message-----
From: real-eyes-bounce@xxxxxxxxxxxxx [mailto:real-eyes-bounce@xxxxxxxxxxxxx]
On Behalf Of Andrea Breier
Sent: Friday, April 20, 2012 9:04 PM
To: real-eyes@xxxxxxxxxxxxx
Subject: [real-eyes] Re: NLS Player Activation

It really shouldn't take that long, and yes it is like that for all players.



Hugs,
Andrea M. Breier
-----Original Message-----
From: Mitchell D. Lynn
Sent: Friday, April 20, 2012 7:52 PM
To: real-eyes@xxxxxxxxxxxxx
Subject: [real-eyes] NLS Player Activation

Are all the player activations as convoluted as that for the BookSense? This
is going to take days (already has), first request activation on BARD,
E-mail is sent to Wolfner to verify I am an authorized user, then E-mail
from them to manufacturer, and finally manufacture contacts me for still
more info. If this is the way it is for all players, then so be it. It is
still convoluted and too many unnecessary steps, but if this isn't how it
works for all players, then BookSense needs to get their sh_t together.


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