[pure-silver] Re: Light Impressions troubles

it's been more than a month now.

--shannon


On Jan 10, 2011, at 7:34 AM, K W Hart wrote:

> Ship backorders within a week of credit card charge? I thought it was 30 
> days- one week could be a bit short for backordered merchandise to come in 
> and turn around. But in any event, the companies I deal with have always 
> notified of a backorder situation and the expected date for fulfillment. And 
> they usually don't charge the card until shipping.
> 
> There are two suppliers of frames, albums, packaging, etc that I would like 
> to recommend: Albums Inc in Chicago (and other places), and Dick Blick 
> somewhere in the midwest USA. Albums Inc is primarily a wholesaler to 
> studios, and sells in quantities. Their product lines that I have used are 
> good, customer service is good, and backorders are rare. (Backordered 
> products sometimes come from one of their other locations at no additional 
> shipping cost.) Dick Blick is an art supply / craft supply store. They are 
> bricks&mortar and online. Prices are definately retail, selection is good. I 
> have no connection with either company other than as a customer.
> 
> Ken Hart
> 
> 
>> It is illegal to charge credit cards and then not ship the product within a 
>> week. That never happens with us with any archival mat board or boxes. It 
>> does happen when we had our new paper made, and will again when we do the 
>> next run, but that is with the full understanding of the photographer.
>> 
>> What Light Impressions does is illegal. That should have their credit card 
>> acceptance ability stopped.
>> 
>> Someone wrote that Light Impressions said their Mat Board was made in 
>> Mexico. I would not trust it for a second.
>> 
>> Michael A. Smith
>> 
>> 
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