There probably is another program. Try Ctrl-alt-del and look for a process labeled rnaap (Or something like that). End that task and try again. It's also possible there's some other program/process, so you may have to look through all the processes to find it. When I want to test a modem I usually try hyper terminal. Just enter any old number to see if it dials. LarryB wrote: > I have been trying to get a pc based fax software to hookup to a pc > modem. The fax software finds a modem connected to port 13 but says it > is in use or another program is using it.(not exact words.) > > I go to the device manager and select modem and it says all is working. > > I have looked for Ports in the device manager but do not see any! I have > check the computer I am presently on and the ports are there. (com & > LPT) I am not sure that is my problem but it sure is strange. > > Computer is using Windows XP by the way. > > The printer is an all in one Lexmark X3350 and I have checked their site > to no avail. > > Thanks ========================= The list's FAQ's can be seen by sending an email to PCWorks-request@xxxxxxxxxxxxx with FAQ in the subject line. To unsubscribe, subscribe, set Digest or Vacation to on or off, go to //www.freelists.org/list/pcworks . You can also send an email to PCWorks-request@xxxxxxxxxxxxx with Unsubscribe in the subject line. Your member list settings can be found at //www.freelists.org/cgi-bin/lsg2.cgi/l=pcworks . Once logged in, you have access to numerous other email options. The list archives are located at //www.freelists.org/archives/pcworks/ . All email posted to the list will be placed there in the event anyone needs to look for previous posts.