Thank you MJH, But that is what I did this time with Shockwave. Downloaded it on my desktop and tryed to install it in SAVE MODE but it did not work. Sylvia You download first...... and THEN you install. Graphics programs are notorious for getting conflicts when installed with something else running in the background, especially antivirus programs. MJH To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk