KC, Been there, done that when I worked for the IRS and answered tax questions all day which I did for a year before I was promoted -- talk about banging your head against a wall. At least only a few yell at you in frustration :-) Judith I cannot take ONE more call when someone calls to say The screen says press any key to continue And they cant find the "any" key. *SLAMS HEAD ON THE DESK IN A MIGHTY THUD* To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk