i would try this site, it may be of help, http://www.litepc.com/ieradicator.html Trevnal ----- Original Message ----- I would like to remove my Microsoft Internet Explorer completely without a reformat, if possible. The MSIE I have is 5.5, and fails (locks up, exits when I don't want it to, etc.) repeatedly. Also, if I use IE, the computer will not permit me to shut down. If I use Netscape, none of this happens, which makes me think there is a DLL problem involved with IE. I have scanned for viruses, worms, etc. and come up clean. (Norton AV 2003, Ver 9.05, updated: Sept 8, 2003) I have followed Microsoft's Knowledge Base to resolve this error to no avail. I have reinstalled IE also to no avail. I have downloaded a fresh copy of IE and installed that, but I do not believe it actually replaced files already installed. What I would like to try is removing all downloads of MSIE, and remove MSIE. Then I can use Netscape to download MSIE and start completely fresh. Does that sound theoretically sound? I have seen commercial products you can buy that will do this for you, but I'd rather not go this route. If anyone knows how to remove a faulty/mis-behaving IE, please tell me. Thank you. Robert To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ For more info: //www.freelists.org/cgi-bin/list?list_id=pctechtalk