-=PCTechTalk=- Re: IE-7/ OE GOING UNSTABLE after a restore to exit IE-8
- From: Gman <gman.pctt@xxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Sat, 13 Jun 2009 01:42:01 -0400
Hi Marc,
I'm not sure how much help this is going to bring, but I'll give it a
shot.
If the system was working fine after the cable modem was added but not
after the Updates were installed, it points to IE8 &/or one of the other
updates as the problem. Since he went back to an earlier time using System
Restore, those problems should be gone. Since they're not, something else
is going on there.
Use System restore to go back just a little further than he did, but do
it with the cable disconnected. After it reboots, connect the cable and
make sure the sysytem recognizes it as the default connection BEFORE you try
opening OE or IE7. If all seems good, try IE7 first. If that works well,
try OE. If it doesn't work at any specific point, let us know where it
seems to go bad.
Also, install Firefox for him and show him how to use it as a backup
browser. He may find that he likes it bnetter than IE, which will get you
off the hook if you're unable to get his IE working well enough. You can
also use it while you're there to acess your Gmail and get in touch with us
for additional help during the visit.
Good luck, my friend. :)
Peace,
Gman
http://www.thevenusproject.com/index.php
"The only dumb questions are the ones we fail to ask"
----- Original Message -----
From: "BIG MARC" <bigmarctech@xxxxxxxxx>
To: <pctechtalk@xxxxxxxxxxxxx>
Sent: Saturday, June 13, 2009 12:16 AM
Subject: -=PCTechTalk=- IE-7/ OE GOING UNSTABLE after a restore to exit IE-8
> Its for my brother on a COMPAC Q running with WIN-XP-PRO SP-3
> Yesterday he do 2 things
>
> First he have a CABLE high speed /modem installed he was on 56k before
>
> Second Having high speed now, the system performed all the M$ updates
> available, including IE-8
>
> He then run a restore back to exit IE-8, at that time he was not connected
> to the internet and the IE-7 page was ok
>
> and the OE was back and ok
>
> Then this morning he connected on high speed & after 56k both system
> IE-7
> and OE express where unstable and unusable
>
> The cable company checked their line and said they are ok and to check is
> IE-7
>
> I go at is place Saturday morning to have a look .
>
> Can I reinstall SP-3 or IE-7 I just uploaded from M$ or both ?
>
> If some one can answer me A.S.A.P. cause I'M GOING AT IS PLACE THIS
> MORNING
>
>
> Thank You for the helph.
>
> BIGMARC
> =======
>
>
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Please remember to trim your replies (including this sentence and everything
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- » -=PCTechTalk=- Re: IE-7/ OE GOING UNSTABLE after a restore to exit IE-8 - Gman
