Jo Ann, Have you check his Internet Security Settings in IE? Also if he is running a firewall check those settings. I think both should be at medium to start with. Until you can connect. Also make sure he is not using a proxy. Should be under tools, options, connections, Lan Settings. What OS is he running? How is he connecting to the Internet? Dialup, Cable....or? Any firewalls? Is he on a network, any hubs, routers that type of thing? Usually it is the Security settings. Glen --- Fred Weaver <hillfarm3@xxxxxxxxxxxx> wrote: > > I don't think it will work in this case. He can > connect to the internet, but > the browser won't load any sites. > Jo Ann > > ----- Original Message ----- > From: <Foxhillers@xxxxxxx> > To: <pctechtalk@xxxxxxxxxxxxx> > Sent: Tuesday, December 03, 2002 11:18 PM > Subject: -=PCTechTalk=- Re: IE question > > > > J > > Did you run WINDOWS UPDATE????? That may well > solve the problem. Lots > of > > patches and fixes for both the OS and IE > > mjh > > > > In a message dated 12/3/02 4:40:17 PM Eastern > Standard Time, > > hillfarm3@xxxxxxxxxxxx writes: > > > > > > > I need some help for a friend. I just got him a > computer and loaded > internet > > > software for him. He can connect to the net but > can't load a page on his > > > browser, Internet Explorer, version 5.50. I > phoned his ISP support about > 5 > > > times today and they had me to try a lot of > things about his connection > > > settings, but nothing worked. Finally they > decided the trouble is > probaly > > > with IE. I can't use the repair option because > IE is not listed in his > > > add/remove programs. I had this problem myself > once and somebody here > > > helped me, but, I can't remember what I had to > do. Maybe download > Explorer > > > and install over itself? > > > Jo Ann > > > > > > > > > > > > > To unsub or change your email settings: > > //www.freelists.org/webpage/pctechtalk > > > > To access our Archives: > > http://groups.yahoo.com/group/PCTechTalk/messages/ > > //www.freelists.org/archives/pctechtalk/ > > > > To unsub or change your email settings: > //www.freelists.org/webpage/pctechtalk > > To access our Archives: > http://groups.yahoo.com/group/PCTechTalk/messages/ > //www.freelists.org/archives/pctechtalk/ __________________________________________________ Do you Yahoo!? Yahoo! Mail Plus - Powerful. Affordable. Sign up now. http://mailplus.yahoo.com To unsub or change your email settings: //www.freelists.org/webpage/pctechtalk To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/