Glo, thank you for doing all that research! I finally sent an inquiry to the AVG Forum via my I-Pad (which I love but am still learning how to use). Will let you know when and if I get a reply. I just don't know what happens when we archive or where those things go. Can't find that information in the help section. By the way, I just had a pop up that said my scheduled scan had just completed and no threats. I don't think I had it scheduled to scan at this time of day but, who knows, after all of this???? Thanks again. Joyce a/k/a Sandi On 10/17/2012 3:11 AM, Glo wrote: > ok, I've been snooping around in there, went to 'history' then scan results, > then view details, and I got details of 4 scans. The two whole computer > scans showed details, but the two scheduled scans didn't have any details to > show. > After I read this email and looked at AVG to see just what you were talking > about, I discovered an infected file somewhere in there, I forget where but > as you said it wasn't in the virus vault. And it was a .exe file, so I knew > that was bad but I didn't know what to do about it. At any rate, I went > through all the options and checked it all out while the back of my mind was > simmering over the infected file and what to do and when I finished I can no > longer find the infected file! The whole computer scan result says 'no > threats were found' and I wonder what happened to my threat. It had > something to do with DVD Video Soft or something and I probably d/l it by > mistake and then deleted it and maybe that's how it disappeared. I don't > know, I'm tired of it already, but I'll be interested to know whatever you > find out about those infected files and how to get them gone. ~Glo > > In God We Trust > ----- Original Message ----- > From: "joyce" <sandib2@xxxxxxxxx> > To: <pctechtalk@xxxxxxxxxxxxx> > Sent: Tuesday, October 16, 2012 7:28 AM > Subject: -=PCTechTalk=- Re: AVG 2013 stinks; --removed! > > >> No, these were described as infected files. They did not go to the >> virus vault. Nothing in there and I cannot find "archives" nor can I >> discover just what that means. I would have happily deleted those files >> but that option was greyed out. >> When I look at history it shows the scan and 12 infected files but no >> longer will it display the details. I am still searching in FAQ and may >> go back to the forum. Maybe I will do another manual scan and see if it >> still shows 12 infected files. >> I was so happy to see that the upgrade resulted in total protection but >> I am puzzled with the results of the scan. >> Sandi >> On 10/16/2012 3:41 AM, Glo wrote: >>> Joyce, your options are on the rt-hand side of the screen, everything is >>> there. When you click on virus vault it then gives you the option to >>> empty >>> the vault. Also on the main screen if you hover over Update Now or Scan >>> Now >>> it will pop up when the last activity took place. I thought that when it >>> did >>> a scan it threw the bad guys into the virus vault, are you saying that's >>> not >>> what happens? Let us know what you find out. ~Glo >>> >>> In God We Trust >>> >> --------------------------------------------------------------- >> Please remember to trim your replies (including this sentence and >> everything below it) and adjust the subject line as necessary. >> >> To subscribe, unsubscribe or modify your email settings: >> //www.freelists.org/webpage/pctechtalk >> OR >> To subscribe to the mailing list, send an email to >> pctechtalk-request@xxxxxxxxxxxxx with "subscribe" in the Subject. To >> unsubscribe send email to pctechtalk-request@xxxxxxxxxxxxx with >> "unsubscribe" in the Subject. >> >> To access our Archives: >> http://groups.yahoo.com/group/PCTechTalk/messages/ >> //www.freelists.org/archives/pctechtalk/ >> >> To contact only the PCTT Mod Squad, write to: >> pctechtalk-moderators@xxxxxxxxxxxxx >> >> To join our separate PCTableTalk off-topic group, send a blank email to: >> pctabletalk+subscribe@xxxxxxxxxxxxxxxx >> --------------------------------------------------------------- >> > --------------------------------------------------------------- > Please remember to trim your replies (including this sentence and everything > below it) and adjust the subject line as necessary. > > To subscribe, unsubscribe or modify your email settings: > //www.freelists.org/webpage/pctechtalk > OR > To subscribe to the mailing list, send an email to > pctechtalk-request@xxxxxxxxxxxxx with "subscribe" in the Subject. To > unsubscribe send email to pctechtalk-request@xxxxxxxxxxxxx with "unsubscribe" > in the Subject. > > To access our Archives: > http://groups.yahoo.com/group/PCTechTalk/messages/ > //www.freelists.org/archives/pctechtalk/ > > To contact only the PCTT Mod Squad, write to: > pctechtalk-moderators@xxxxxxxxxxxxx > > To join our separate PCTableTalk off-topic group, send a blank email to: > pctabletalk+subscribe@xxxxxxxxxxxxxxxx > --------------------------------------------------------------- > --------------------------------------------------------------- Please remember to trim your replies (including this sentence and everything below it) and adjust the subject line as necessary. To subscribe, unsubscribe or modify your email settings: //www.freelists.org/webpage/pctechtalk OR To subscribe to the mailing list, send an email to pctechtalk-request@xxxxxxxxxxxxx with "subscribe" in the Subject. To unsubscribe send email to pctechtalk-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject. To access our Archives: http://groups.yahoo.com/group/PCTechTalk/messages/ //www.freelists.org/archives/pctechtalk/ To contact only the PCTT Mod Squad, write to: pctechtalk-moderators@xxxxxxxxxxxxx To join our separate PCTableTalk off-topic group, send a blank email to: pctabletalk+subscribe@xxxxxxxxxxxxxxxx ---------------------------------------------------------------