-=PCTechTalk=- Re: AVG 2013 stinks; --removed!

  • From: joyce <sandib2@xxxxxxxxx>
  • To: pctechtalk@xxxxxxxxxxxxx
  • Date: Wed, 17 Oct 2012 09:25:54 -0500

Glo, thank you for doing all that research!  I finally sent an inquiry 
to the AVG Forum via my I-Pad (which I love but am still learning how to 
use).  Will let you know when and if I get a reply. I just don't know 
what happens when we archive or where those things go.  Can't find that 
information in the help section.
By the way, I just had a pop up that said my scheduled scan had just 
completed and no threats.  I don't think I had it scheduled to scan at 
this time of day but, who knows, after all of this????
Thanks again.
Joyce a/k/a Sandi
On 10/17/2012 3:11 AM, Glo wrote:
> ok, I've been snooping around in there, went to 'history' then scan results,
> then view details, and I got details of 4 scans.  The two whole computer
> scans showed details, but the two scheduled scans didn't have any details to
> show.
> After I read this email and looked at AVG to see just what you were talking
> about, I discovered an infected file somewhere in there, I forget where but
> as you said it wasn't in the virus vault.  And it was a .exe file, so I knew
> that was bad but I didn't know what to do about it.  At any rate, I went
> through all the options and checked it all out while the back of my mind was
> simmering over the infected file and what to do and when I finished I can no
> longer find the infected file!  The whole computer scan result says 'no
> threats were found' and I wonder what happened to my threat.  It had
> something to do with DVD Video Soft or something and I probably d/l it by
> mistake and then deleted it and maybe that's how it disappeared.  I don't
> know, I'm tired of it already, but I'll be interested to know whatever you
> find out about those infected files and how to get them gone. ~Glo
>
> In God We Trust
> ----- Original Message -----
> From: "joyce" <sandib2@xxxxxxxxx>
> To: <pctechtalk@xxxxxxxxxxxxx>
> Sent: Tuesday, October 16, 2012 7:28 AM
> Subject: -=PCTechTalk=- Re: AVG 2013 stinks; --removed!
>
>
>> No, these were described as infected files.  They did not go to the
>> virus vault.  Nothing in there and I cannot find "archives" nor can I
>> discover just what that means.  I would have happily deleted those files
>> but that option was greyed out.
>> When I look at history it shows the scan and 12 infected files but no
>> longer will it display the details.  I am still searching in FAQ and may
>> go back to the forum. Maybe I will do another manual scan and see if it
>> still shows 12 infected files.
>> I was so happy to see that the upgrade resulted in total protection but
>> I am puzzled with the results of the scan.
>> Sandi
>> On 10/16/2012 3:41 AM, Glo wrote:
>>> Joyce, your options are on the rt-hand side of the screen, everything is
>>> there.  When you click on virus vault it then gives you the option to
>>> empty
>>> the vault. Also on the main screen if you hover over Update Now  or Scan
>>> Now
>>> it will pop up when the last activity took place. I thought that when it
>>> did
>>> a scan it threw the bad guys into the virus vault, are you saying that's
>>> not
>>> what happens?  Let us  know what you find out. ~Glo
>>>
>>> In God We Trust
>>>
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