-=PCTechTalk=- Can't Access Websites
- From: "Cajun" <cajun@xxxxxxxxx>
- To: <pctechtalk@xxxxxxxxxxxxx>
- Date: Thu, 31 Jul 2003 07:01:23 -0500
Glo, did you check in Internet Explorer under Tools/Internet Options on the
Connections tab, Lan Settings button to see if the Use A Proxy Server box is
checked? Mine was checked when I first got cable and I had problems even
accessing my cable company's home page. They advised me to uncheck this box
and I have had no problems since.
There ARE issues with providers that they deny are them. After I moved to my
new home last year and had my cable modem set up, I started having problems
with my email. I could send all day long but I couldn't receive for about two
weeks. I could, however, send from my account at their website, but not from
my email program except when it first opened. I would have to reboot and
reopen my mail program to check mail. All of their low-level technical support
said it wasn't them. Then they transferred me to upper-level support and they
said the same thing. They tried to tell me that there were other people in my
area with the same problem and we were all using similar anti-virus software,
etc. They tried to tell me it was my anti-virus program or firewall. So I
uninstalled both of them and left myself complete vulnerable, but that didn't
stop the problem. Then one day about two weeks later I turned my computer on
and all was well! Months later I talked to a man in a completely different
state who runs networks for large corporations. He told me that recently his
wife couldn't download her email through the same cable company and he
discovered that they were using some old proxy servers with email and this was
the problem. He called them and told them it had to be that, but they denied
they were using proxy servers. In the end, they admitted that they were.
Cajun
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